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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.


Popular Business Communication Courses and Certifications


  • E

    ESSEC Business School

    Negotiation, Mediation and Conflict Resolution

    Skills you'll gain: Mediation, Negotiation, Communication Strategies, Conflict Management, Active Listening, Cultural Sensitivity, Intercultural Competence, Cultural Diversity, Verbal Communication Skills, Communication, Diplomacy, Relationship Building, Labor Relations, Interpersonal Communications, Strategic Partnership, Case Studies, Non-Verbal Communication, Leadership, Analysis, Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.7K reviews

    Beginner · Specialization · 3 - 6 Months

  • A

    Alex Genadinik

    Dealing With Angry Customers In Customer Service

    Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Customer Relationship Building, Conflict Management, Empathy, Professionalism

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Automate Stakeholder Updates

    Skills you'll gain: Stakeholder Communications, Slack (Software), Stakeholder Engagement, Project Management Software, Email Automation, Stakeholder Analysis, AI Personalization, Project Coordination, Drive Engagement, Communication Strategies, Strategic Communication, Workflow Management, Customer Engagement, Automation

    Beginner · Course · 1 - 4 Weeks

  • T

    The Expert Academy

    B2B Sales Foundations For Complex Deals

    Skills you'll gain: Consultative Selling, B2B Sales, Enterprise Sales, Negotiation, Matrix Management, Conflict Management, Sales Strategy, Sales, Prospecting and Qualification, Stakeholder Engagement, Sales Management, Rapport Building, Professional Development, Communication, Stakeholder Communications, Active Listening, Psychology, Business Communication

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Digital Marketing Channel Foundations

    Skills you'll gain: Email Automation, Brand Awareness, Campaign Management, Keyword Research, Canva (Software), Email Marketing, Concision, Target Audience, Social Media Management, Brand Strategy, Content Marketing, Web Analytics and SEO, Marketing Effectiveness, Social Media, Social Media Content, Branding, Content Strategy, Communication, Paid media, Key Performance Indicators (KPIs)

    Beginner · Specialization · 3 - 6 Months

  • U

    Universidad Nacional Autónoma de México

    Finanzas personales

    Skills you'll gain: Insurance, Financial Planning, Wealth Management, Budgeting, Financial Management, Finance, Budget Management, Risk Management, Cash Management, Asset Management, Credit Risk, Loans, Investments, Expense Management, Consumer Behaviour

    4.8
    Rating, 4.8 out of 5 stars
    ·
    9K reviews

    Mixed · Course · 1 - 3 Months

  • A

    Arizona State University

    Professional Skills: Assessing Conflict

    Skills you'll gain: Conflict Management, Mediation, De-escalation Techniques, Professionalism, Negotiation, Verbal Communication Skills, Collaboration, Emotional Intelligence, Empathy, Constructive Feedback, Analysis, Discussion Facilitation, Interviewing Skills, Communication, Decision Making, Critical Thinking

    Beginner · Course · 1 - 3 Months

  • I

    IBM

    IBM Product Owner

    Skills you'll gain: AI Product Strategy, User Story, Sprint Retrospectives, Backlogs, Agile Product Development, Agile Software Development, Scrum (Software Development), Stakeholder Communications, Agile Methodology, Kanban Principles, Responsible AI, Generative AI, Product Roadmaps, Virtual Teams, Information Technology, Agile Project Management, Computer Hardware, ChatGPT, Stakeholder Management, Sprint Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7.3K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • U

    University of Colorado Boulder

    Designing Breakthrough Timed Commercials

    Skills you'll gain: Advertising, Advertising Campaigns, Marketing Materials, Media and Communications, Media Strategy, Online Advertising, Electronic Media, Marketing Communications, Content Creation, Video Production, Digital Advertising, Copywriting, Social Media Campaigns, Video Editing, Social Media, Strategic Communication, Design, Business Communication, Design Thinking, Design Elements And Principles

    Beginner · Course · 1 - 3 Months

  • A

    AI Business School

    AI agents and creator tools for sales professionals

    Skills you'll gain: Agentic Workflows, Agentic systems, Productivity, No-Code Development, AI Workflows, Sales Management, AI Enablement, Business Process Automation, Automation, Artificial Intelligence, Digital Transformation, Application Development, Ideation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Michigan

    Negociación exitosa: Estrategias y habilidades esenciales (en español)

    Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Arbitration, Communication, Conflict Management, Interpersonal Communications, Planning, Decision Making, Business Ethics

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.7K reviews

    Mixed · Course · 1 - 3 Months

  • E

    EDUCBA

    Analyze and Apply Digital Marketing Fundamentals

    Skills you'll gain: Strategic Marketing, Marketing Strategies, Marketing, Business Marketing, Strategic Decision-Making, Customer Insights, Brand Management, Market Analysis, Marketing Communications, Market Dynamics, Value Propositions, Strategic Communication, Consumer Behaviour, Digital Media Strategy, Integrated Marketing Communications, Digital Marketing

    Beginner · Course · 1 - 4 Weeks

1…939495…834

In summary, here are 10 of our most popular business communication courses

  • Negotiation, Mediation and Conflict Resolution: ESSEC Business School
  • Dealing With Angry Customers In Customer Service: Alex Genadinik
  • Automate Stakeholder Updates: Coursera
  • B2B Sales Foundations For Complex Deals: The Expert Academy
  • Digital Marketing Channel Foundations: Coursera
  • Finanzas personales: Universidad Nacional Autónoma de México
  • Professional Skills: Assessing Conflict: Arizona State University
  • IBM Product Owner: IBM
  • Designing Breakthrough Timed Commercials: University of Colorado Boulder
  • AI agents and creator tools for sales professionals: AI Business School

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Analytics (37)
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Language (26)
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Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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