IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Fundraising, Grant Writing, Prospecting and Qualification, Philanthropy, Proposal Writing, Campaign Management, Business Writing, Ethical Standards And Conduct, Relationship Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Sustainable Development, Sustainable Design, Sustainable Technologies, Community Development, Environmental Issue, Governance, Systems Thinking, Climate Change Mitigation, Case Studies, Stakeholder Engagement
Beginner · Course · 1 - 3 Months

Stanford University
Skills you'll gain: Diversity Awareness, Pediatrics, Working With Children, Cultural Diversity, Family Support, Mental Health, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Child Development, Parent Communication, Child Health, Medical Support, Public Health
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, Prompt Engineering, LLM Application, Taking Meeting Minutes, Project Management, Calendar Management, Collaborative Software, Brainstorming, Meeting Facilitation, Report Writing, Management Reporting, Document Control
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Social Sciences, Socioeconomics, Anthropology, World History, Sociology, Cultural Diversity, Social Impact, Media and Communications, Economics, Political Sciences
Mixed · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Growth Mindedness, Technical Communication, Adaptability, Algorithms, Overcoming Obstacles, Software Engineering, Verbal Communication Skills, Interpersonal Communications, Communication, Problem Solving, Self-Awareness, Collaboration, Complex Problem Solving, Data Structures
Intermediate · Course · 1 - 3 Months

University of Rochester
Skills you'll gain: Music History, Music, World History, Electronic Media, Social Impact, Media and Communications
Beginner · Course · 1 - 3 Months

Rice University
Skills you'll gain: Presentations, Technical Communication, Verbal Communication Skills, Executive Presence, Public Speaking, Engineering Documentation, Business Communication, Concision, Crisis Management, Scientific Visualization, Persuasive Communication, Interpersonal Communications, Communication, Meeting Facilitation, Electronic Media, Communication Strategies, Intercultural Competence, Report Writing, Writing, Engineering Management
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Traffic Flow Optimization, Architectural Design, Sustainable Development, Stormwater Management, Building Codes, Community Development, Land Development, Public Works, Sustainable Architecture, Landscape Architecture, Transportation Operations, Civil Engineering, Case Studies, Environmental Engineering, Building Design, Economic Development, Land Management, Sustainable Design, Sustainable Technologies, Environmental Science
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, LangChain, LLM Application, Generative AI, AI Workflows, Application Development, Model Evaluation, Flask (Web Framework), Natural Language Processing, Software Development
Intermediate · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: Prompt Engineering, Responsive Web Design, Node.JS, Command-Line Interface, TypeScript, Unit Testing, SQL, HTML and CSS, Web Content Accessibility Guidelines, Typography, Cascading Style Sheets (CSS), Ajax, React.js, User Interface and User Experience (UI/UX) Design, Hypertext Markup Language (HTML), JavaScript Frameworks, JSON, Generative AI, Database Design, UI Components
Beginner · Specialization · 3 - 6 Months