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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.


Popular Business Communication Courses and Certifications


  • E

    ESSEC Business School

    Negotiation, Mediation and Conflict Resolution

    Skills you'll gain: Mediation, Negotiation, Communication Strategies, Conflict Management, Active Listening, Cultural Sensitivity, Intercultural Competence, Cultural Diversity, Verbal Communication Skills, Communication, Diplomacy, Relationship Building, Labor Relations, Interpersonal Communications, Strategic Partnership, Case Studies, Non-Verbal Communication, Leadership, Analysis, Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.7K reviews

    Beginner · Specialization · 3 - 6 Months

  • A

    Alex Genadinik

    Dealing With Angry Customers In Customer Service

    Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Customer Relationship Building, Conflict Management, Empathy, Professionalism

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Automate, Validate, and Deliver Insightful Reports

    Skills you'll gain: Data Validation, Business Reporting, Reconciliation, Business Intelligence, Management Reporting, Report Writing, Data Quality, Business Analytics, Workflow Management, Automation, Key Performance Indicators (KPIs), Scheduling

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Illinois Urbana-Champaign

    Innovation: From Creativity to Entrepreneurship

    Skills you'll gain: Entrepreneurship, Strategic Decision-Making, Innovation, Creativity, Team Management, Creative Problem-Solving, Ideation, Technology Strategies, Creative Thinking, Business Modeling, Strategic Thinking, Value Propositions, Collaboration, Business Planning, Strategic Planning, New Product Development, Cognitive flexibility, Entrepreneurial Finance, Open Mindset, Leadership

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    3.8K reviews

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Forecast & Evaluate Market Trends

    Skills you'll gain: Demand Planning, Time Series Analysis and Forecasting, Trend Analysis, Market Trend, Forecasting, Strategic Decision-Making, Predictive Analytics, Data-Driven Decision-Making, Business Priorities, Decision Making, Analysis, Performance Measurement, Business Strategy, Market Opportunities, Performance Analysis, Business Planning, Key Performance Indicators (KPIs), Gap Analysis, Variance Analysis, Business Development

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Master Digital Basics

    Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Digital Advertising, Marketing Channel, Digital Marketing, Social Media Marketing, Google Analytics, Content Marketing, Email Marketing, Marketing Budgets, Performance Measurement, Search Engine Marketing, Marketing, Brand Awareness, digital literacy, Communication Systems, Devops Tools, Communication

    Intermediate · Course · 1 - 4 Weeks

  • A

    Arizona State University

    Professional Skills: Personal Resilience

    Skills you'll gain: Mindfulness, Optimism, Positivity, Resilience, Personal Development, Self-Awareness, Growth Mindedness, Stress Management, Overcoming Obstacles, Emotional Intelligence, Proactivity, Productivity, Communication

    Beginner · Course · 1 - 4 Weeks

  • A

    Arizona State University

    Professional Skills: Navigating Bias

    Skills you'll gain: Decision Making, Diversity and Inclusion, Diversity Awareness, Teamwork, Collaboration, Leadership, Conflict Management, Critical Thinking, Cognitive flexibility, Constructive Feedback, Communication, Advocacy, Corporate Communications

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Illinois Urbana-Champaign

    Leading Teams: Developing as a Leader

    Skills you'll gain: Negotiation, Conflict Management, Leadership Development, Business Ethics, Leadership, Organizational Leadership, Trustworthiness, Business Leadership, Strategic Leadership, Lifelong Learning, Ethical Standards And Conduct, Leadership and Management, Professional Development, Courage, Growth Mindedness, Emotional Intelligence, Decision Making, Relationship Building, Self-Awareness, People Development

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6.6K reviews

    Beginner · Course · 1 - 4 Weeks

  • J

    John Wiley & Sons

    Leading with Questions

    Skills you'll gain: Strategic Leadership, Leadership, Leadership Development, Organizational Leadership, Business Leadership, Team Leadership, Leadership and Management, Active Listening, Organizational Effectiveness, Innovation, Team Building, Curiosity, Collaboration, Decisiveness, Organizational Development, Culture Transformation, Open Mindset, Discussion Facilitation, Problem Solving, Communication

    Intermediate · Course · 1 - 3 Months

  • P

    PracticalGrowth

    Meeting Mastery: Clear Outcomes, Better Decisions

    Skills you'll gain: Meeting Facilitation, Taking Meeting Minutes, Follow Through, Decision Making, Strategic Decision-Making, Collaboration, Planning, Brainstorming, Virtual Teams, Goal Setting, Conflict Management, Process Improvement, Time Management, Communication Strategies, Accountability, Workplace inclusivity, Business Communication

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Michigan

    Community Awareness: Negotiating for Financial Success

    Skills you'll gain: Price Negotiation, Intercultural Competence, Negotiation, Business Ethics, Contract Negotiation, Cultural Diversity, Business Communication, Conflict Management, Decision Making

    Beginner · Course · 1 - 3 Months

1…959697…834

In summary, here are 10 of our most popular business communication courses

  • Negotiation, Mediation and Conflict Resolution: ESSEC Business School
  • Dealing With Angry Customers In Customer Service: Alex Genadinik
  • Automate, Validate, and Deliver Insightful Reports: Coursera
  • Innovation: From Creativity to Entrepreneurship: University of Illinois Urbana-Champaign
  • Forecast & Evaluate Market Trends: Coursera
  • Master Digital Basics: Coursera
  • Professional Skills: Personal Resilience: Arizona State University
  • Professional Skills: Navigating Bias: Arizona State University
  • Leading Teams: Developing as a Leader: University of Illinois Urbana-Champaign
  • Leading with Questions: John Wiley & Sons

Skills you can learn in Business Essentials

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Business Communication (16)
Decision-making (16)
Leadership (15)

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