People management courses can help you learn effective team dynamics, conflict resolution, performance evaluation, and employee engagement strategies. You can build skills in coaching, feedback delivery, and fostering a positive workplace culture. Many courses introduce tools like performance management software, employee engagement surveys, and communication platforms, showing how these skills can enhance team collaboration and productivity.

Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Yonsei University
Skills you'll gain: Hospitality Management, Hospitality, Customer Service, Customer experience strategy (CX), Healthcare Industry Knowledge, Expectation Management, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Business Marketing, Marketing, Patient-centered Care, Capacity Management
Mixed · Course · 1 - 4 Weeks
Coursera
Skills you'll gain: AI Security, Vulnerability Scanning, Hardening, DevSecOps, Vulnerability Assessments, Responsible AI, Identity and Access Management, MLOps (Machine Learning Operations), Infrastructure Security, Security Controls, Threat Modeling, Model Deployment, Model Evaluation, CI/CD, Continuous Monitoring, AI Personalization, Resilience, Compliance Management, Containerization, Engineering
Intermediate · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: AI Product Strategy, Responsible AI, Strategic Leadership, Digital Transformation, Business Strategy, Organizational Strategy, Business Transformation, Project Management, Artificial Intelligence, Emerging Technologies, Business Ethics, Workforce Development, Governance, Workforce Management, Data-Driven Decision-Making
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Stakeholder Management, Corporate Strategy, Mergers & Acquisitions, Corporate Sustainability, Business Strategy, Global Marketing, Business, Strategic Thinking, Organizational Strategy, Environmental Social And Corporate Governance (ESG), Governance, Strategic Partnership, Corporate Finance, Business Ethics, Value Propositions, Growth Strategies, New Business Development, Strategic Decision-Making, Resource Allocation, Innovation
Build toward a degree
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Interviewing Skills, Employee Training, Workplace inclusivity, Management Training And Development, Talent Recruitment, Training and Development, Diversity Awareness, Recruitment Strategies, Talent Acquisition, Talent Sourcing, Active Listening, Communication, Cultural Sensitivity
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Tactfulness, Public Speaking, Storytelling, Verbal Communication Skills, Persuasive Communication, Non-Verbal Communication, Communication, Cognitive flexibility, Presentations, Ingenuity, Interpersonal Communications, Communication Strategies, Empathy, Composure, Social Skills, Professionalism, Active Listening, Optimism, Driving engagement, Creativity
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Nursing Management, Professional Development, Teamwork, Leadership, Care Coordination, Collaboration, Relationship Building, Interpersonal Communications, Patient Safety, Communication, Resilience
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Content Performance Analysis, Social Media Marketing, Content Development and Management, Content Creation, Web Analytics, Social Media Management, Content Strategy, AI Personalization, Web Analytics and SEO, Market Analysis, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Conflict Management, Emotional Intelligence, Empathy, Assertiveness, Relationship Building, Collaboration, Problem Solving, Communication, Self-Awareness, Adaptability
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Emotional Intelligence, Resilience, Relationship Building, Team Motivation, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, AI Security, Prompt Engineering, Generative AI, Governance Risk Management and Compliance, Content Performance Analysis, Risk Management, Governance, Retrieval-Augmented Generation, Model Evaluation, Compliance Management, Data-Driven Decision-Making, Performance Analysis, Cross-Functional Team Leadership, System Monitoring, Gap Analysis, Large Language Modeling, Performance Metric, Quality Assessment, Cost Benefit Analysis
Intermediate · Course · 1 - 4 Weeks