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Communication Skills Courses

Communication skills courses can help you learn effective verbal and nonverbal communication, active listening, persuasive speaking, and conflict resolution techniques. You can build skills in crafting clear messages, adapting your communication style to different audiences, and using feedback constructively. Many courses introduce tools like presentation software, video conferencing platforms, and collaboration apps, which enhance your ability to convey ideas and engage with others in various settings.


Popular Communication Skills Courses and Certifications


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    Coursera

    Delegating

    Skills you'll gain: Delegation Skills, People Development, Accountability, Constructive Feedback, Team Management, Team Leadership, Leadership, Empowerment, Project Implementation, Knowledge Transfer, Expectation Management, Productivity, Performance Improvement

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Coursera

    Voice of the Customer (VoC): Enhancing Experiences

    Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media

    4.8
    Rating, 4.8 out of 5 stars
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    141 reviews

    Beginner · Course · 1 - 4 Weeks

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    Packt

    The Service Desk Handbook

    Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    University of Minnesota

    Introduction to Software Testing

    Skills you'll gain: Software Testing, JUnit, Verification And Validation, Unit Testing, System Testing, Test Case, Test Automation, Development Testing, Test Planning, White-Box Testing, Code Coverage, Software Quality Assurance, Functional Testing, Test Data

    4.3
    Rating, 4.3 out of 5 stars
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    818 reviews

    Intermediate · Course · 1 - 4 Weeks

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    Northeastern University

    Software Quality Control and Management Part 1

    Skills you'll gain: Software Quality Assurance, Test Automation, Software Testing, Browser Compatibility, Agile Methodology, Selenium (Software), Performance Testing, Software Development Life Cycle, Application Security, DevOps, Scaled Agile Framework, Mobile Development Tools, DevSecOps, Waterfall Methodology, CI/CD, Cybersecurity

    Intermediate · Course · 1 - 3 Months

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    LearnKartS

    Ethical Hacking

    Skills you'll gain: Penetration Testing, Cybersecurity, Security Testing, Cyber Security Assessment, Network Security, Threat Detection, Cyber Attacks, Cyber Security Strategy, Cyber Threat Intelligence, Cyber Threat Hunting, Exploit development, Information Systems Security, Firewall, Malware Protection, Cloud Computing, Cryptography, Security Awareness, Security Controls, Cyber Risk, Security Strategy

    4.7
    Rating, 4.7 out of 5 stars
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    286 reviews

    Beginner · Specialization · 1 - 3 Months

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    Birla Institute of Technology & Science, Pilani

    Software Design Principles

    Skills you'll gain: Object Oriented Design, Software Architecture, Software Design, Software Design Patterns, Software Development Life Cycle, Software Development, Software Engineering, Maintainability, Systems Architecture, Service Oriented Architecture, Technical Design, Web Services, Model View Controller, Event-Driven Programming

    Intermediate · Course · 1 - 3 Months

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    Packt

    ALM Strategies for Microsoft Power Platform

    Skills you'll gain: Application Lifecycle Management, Power Platform CLI, CI/CD, Continuous Integration, Microsoft Power Platform, Continuous Delivery, Software Development Life Cycle, Application Deployment, Azure DevOps, Microsoft Azure, Configuration Management, Multi-Tenant Cloud Environments, Version Control, Data Import/Export, YAML, Data Science

    Beginner · Course · 3 - 6 Months

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    MedCerts

    Electronic Health Records

    Skills you'll gain: Information Management, Care Coordination, Health Care Administration, Data Ethics, Healthcare Ethics, Medical Coding, Data Storage, Interoperability

    Beginner · Course · 1 - 3 Months

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    Universitat Autònoma de Barcelona

    ¿Cómo persuadir? Jugando con palabras, imágenes y números

    Skills you'll gain: Persuasive Communication, Oral Expression, Storytelling, Data Presentation, Research, Graphic and Visual Design, Persona (User Experience), Statistics, Psychology

    4.4
    Rating, 4.4 out of 5 stars
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    3.3K reviews

    Beginner · Course · 1 - 4 Weeks

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    Microsoft

    Stakeholder Relations and Reporting

    Skills you'll gain: Stakeholder Communications, Stakeholder Management, Stakeholder Analysis, Communication Planning, Stakeholder Engagement, Public Relations, Public Affairs, Performance Reporting, Report Writing, Strategic Communication, Marketing Effectiveness, Community Outreach, Performance Metric, Data Storytelling, Presentations, Relationship Building, Data Visualization

    4.7
    Rating, 4.7 out of 5 stars
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    35 reviews

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Sustainable Practices in High-Tech Manufacturing

    Skills you'll gain: Waste Minimization, Environmental Social And Corporate Governance (ESG), Sustainable Technologies, Environmental Regulations, Environmental Monitoring, Sustainable Design, Sustainability Reporting, Corporate Sustainability, Compliance Management, Regulatory Compliance, Manufacturing and Production, Manufacturing Processes, Energy and Utilities, Operational Efficiency, Materials science, AI Enablement, Internet Of Things, Climate Change Mitigation, Capital Markets, Innovation

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular communication skills courses

  • Delegating: Coursera
  • Voice of the Customer (VoC): Enhancing Experiences : Coursera
  • The Service Desk Handbook: Packt
  • Introduction to Software Testing: University of Minnesota
  • Software Quality Control and Management Part 1: Northeastern University
  • Ethical Hacking: LearnKartS
  • Software Design Principles: Birla Institute of Technology & Science, Pilani
  • ALM Strategies for Microsoft Power Platform: Packt
  • Electronic Health Records: MedCerts
  • ¿Cómo persuadir? Jugando con palabras, imágenes y números: Universitat Autònoma de Barcelona

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