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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.


Popular Business Communication Courses and Certifications


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    Coursera

    CMO Excellence: Leading Marketing Teams for Impact

    Skills you'll gain: Customer experience strategy (CX), Marketing Effectiveness, Growth Strategies, Marketing Analytics, Customer Insights, Cross-Functional Collaboration, Strategic Marketing, Marketing Strategies, Strategic Leadership, Business Leadership, Marketing Management, Leadership, Brand Strategy, Data-Driven Decision-Making, Brand Management, Performance Measurement, Innovation, Integrated Marketing Communications, Team Motivation, Key Performance Indicators (KPIs)

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Advanced Negotiation and Conflict Resolution for Leaders

    Skills you'll gain: Negotiation, Conflict Management, Leadership, Mediation, Strategic Leadership, Relationship Management, Stakeholder Analysis, Case Studies, Stakeholder Management, Cultural Sensitivity, Complex Problem Solving, Strategic Decision-Making, Influencing, Collaboration

    Intermediate · Course · 1 - 4 Weeks

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    Insper

    Gestão de Operações

    Skills you'll gain: Quality Management, Quality Improvement, Operations Management, Inventory Control, Process Management, Inventory Management System, Operational Analysis, Process Improvement, Business Process, Business Operations, Manufacturing Operations, Continuous Improvement Process, Production Management, Operational Efficiency, Business Strategy

    4.8
    Rating, 4.8 out of 5 stars
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    588 reviews

    Beginner · Course · 1 - 3 Months

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    Goldman Sachs

    Fundamentals of Negotiation, with Goldman Sachs 10,000 Women

    Skills you'll gain: Negotiation, Active Listening, Rapport Building, Conflict Management, Interpersonal Communications, Goal Setting, Communication, Business Planning, Influencing, Expectation Management, Emotional Intelligence

    4.6
    Rating, 4.6 out of 5 stars
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    497 reviews

    Mixed · Course · 1 - 4 Weeks

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    Coursera

    Automate, Prioritize, and Project Backlogs

    Skills you'll gain: Backlogs, AI Enablement, Business Process Automation, Project Management Software, Strategic Prioritization, Workflow Management, Prioritization, Project Management, Administrative Support, Automation, Delegation Skills, Generative AI Agents

    Beginner · Course · 1 - 4 Weeks

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    Macquarie University

    Career planning: Your career, your life

    Skills you'll gain: Adaptability, Business Writing, Professional Development, Communication, Professional Networking, digital literacy, Planning, Lifelong Learning, Self-Awareness, Design Thinking, Branding, Interviewing Skills

    4.8
    Rating, 4.8 out of 5 stars
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    268 reviews

    Mixed · Course · 1 - 3 Months

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    CVS Health

    Interacting with Customers

    Skills you'll gain: Greeting Customers, Cross Selling, Customer Service, Upselling, Conflict Management, Retail Store Operations, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media, Active Listening, Communication, Non-Verbal Communication, Time Management

    4.7
    Rating, 4.7 out of 5 stars
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    80 reviews

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Automate and Analyze Project Backlogs Fast

    Skills you'll gain: Backlogs, Business Workflow Analysis, Issue Tracking, Project Controls, Project Performance, Root Cause Analysis, Performance Metric, Data-Driven Decision-Making, Automation, Process Analysis, Process Design, Performance Measurement, Automation Engineering

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    LearnKartS

    AI Marketing: Grow Your Brand with AI Tools

    Skills you'll gain: Email Marketing, AI Personalization, Marketing Automation, Marketing Analytics, Search Engine Optimization, Marketing Strategies, Social Media Marketing, Blogs, Content Creation, Web Analytics and SEO, Customer experience improvement, Web Content, Social Media, Customer Engagement, Generative AI, Automation

    Mixed · Course · 1 - 4 Weeks

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    Alex Genadinik

    ADVANCED Emotional Intelligence

    Skills you'll gain: Empathy, Creativity, Self-Awareness, Emotional Intelligence, Personal Development, Professional Development, Cognitive flexibility, Stress Management, Conflict Management, Cultural Diversity, Problem Solving, Mindfulness, Decision Making, Psychology

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
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    University at Buffalo

    Data-Driven Decision Making (DDDM)

    Skills you'll gain: Data Storytelling, Statistical Process Controls, Data Literacy, Process Mapping, Data Ethics, Data Presentation, Data-Driven Decision-Making, Data Collection, Process Improvement, Data Visualization Software, Business Process, Business Analytics, Tableau Software, Analytics, Data Analysis, Root Cause Analysis, Minitab, Lean Methodologies, Six Sigma Methodology, Process Analysis

    4.6
    Rating, 4.6 out of 5 stars
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    479 reviews

    Beginner · Specialization · 1 - 3 Months

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    Coursera

    Interactive Document Design in Canva

    Skills you'll gain: Interactive Design, Canva (Software), Layout Design, Digital Design, Information Architecture, Browser Compatibility, Graphic and Visual Design, Typography, Design Strategies, Color Theory, Design Elements And Principles, Quality Assurance

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular business communication courses

  • CMO Excellence: Leading Marketing Teams for Impact: Coursera
  • Advanced Negotiation and Conflict Resolution for Leaders: Coursera
  • Gestão de Operações: Insper
  • Fundamentals of Negotiation, with Goldman Sachs 10,000 Women: Goldman Sachs
  • Automate, Prioritize, and Project Backlogs: Coursera
  • Career planning: Your career, your life: Macquarie University
  • Interacting with Customers: CVS Health
  • Automate and Analyze Project Backlogs Fast: Coursera
  • AI Marketing: Grow Your Brand with AI Tools: LearnKartS
  • ADVANCED Emotional Intelligence: Alex Genadinik

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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