IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Email Marketing, Marketing Analytics, Target Audience, Performance Analysis, Return On Investment, Customer Analysis, Customer Insights, Performance Review, Marketing Strategy and Techniques, Data Integration, Lead Generation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft 365, Document Management, Collaborative Software, Microsoft Office, Microsoft Teams, File Management, Data Entry, Content Management, Cloud Storage, Real Time Data
Beginner · Course · 3 - 6 Months

Skills you'll gain: Algorithms, Systems Analysis, Resource Utilization, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Power BI, Data Modeling, Analytical Skills, Data Presentation, Analysis, Business Reporting, Data Management, Data Storytelling, Data Manipulation, Business Analytics, Management Reporting, Real Time Data, Analytics, Visualization (Computer Graphics), Ad Hoc Reporting, Customer Analysis, Time Series Analysis and Forecasting, Marketing Analytics, Data Security, Profit and Loss (P&L) Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Product Lifecycle Management, Product Management, Project Management, Product Development, Product Strategy, Portfolio Management, Value Propositions, Stakeholder Management, Cross-Functional Collaboration, Market Research, Business Acumen
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Large Language Modeling, Google Gemini, Prompt Engineering, LLM Application, Generative AI
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: People Management, Law, Regulation, and Compliance, Legal Risk, Workplace inclusivity, Business Ethics
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Overcoming Objections, Data Storytelling, Persuasive Communication, Data Presentation, People Analytics, Human Resource Strategy, Prompt Engineering, Presentations, Benchmarking, Prompt Engineering Tools, Stakeholder Communications, Data Literacy, Data Validation, AI Personalization, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Multiprotocol Label Switching, Routing Protocols, Network Routing, Network Troubleshooting, Network Performance Management, Network Routers, Network Infrastructure, Network Planning And Design, Computer Networking, Network Protocols, Network Engineering, Network Model, Telecommunications, Verification And Validation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Transfer Learning, Image Analysis, Computer Vision, Model Evaluation, Convolutional Neural Networks, Verification And Validation, Model Deployment, Performance Metric, Quality Assessment, Performance Tuning, Performance Measurement, Data Quality, Applied Machine Learning, Data Validation, Performance Analysis, Predictive Modeling, Statistical Machine Learning, Statistical Modeling
Intermediate · Course · 3 - 6 Months

PracticalGrowth
Skills you'll gain: Team Motivation, Recognizing Others, Team Performance Management, Team Management, Team Building, Employee Engagement, Drive Engagement, Management Training And Development, Team Leadership, Telecommuting, Virtual Teams, Diversity and Inclusion, Employee Retention, Professional Development
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Change Management, Interpersonal Communications, Team Management, Empathy, Leadership Studies, Self-Awareness, Conflict Management, Emotional Intelligence, Leadership, Communication, Expectation Management, Constructive Feedback, Personal Development, Cultural Sensitivity, Active Listening, Adaptability, Decision Making, Psychology
Beginner · Course · 3 - 6 Months