IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Risk Management, Cyber Governance, Cost Benefit Analysis, Security Management, Risk Management Framework, Vulnerability Management, Cyber Attacks, Cybersecurity, Threat Management, Cyber Risk, Operational Risk, Risk Analysis, Enterprise Risk Management (ERM), Business Risk Management, Risk Mitigation, Cyber Threat Intelligence, Vulnerability Assessments, ISO/IEC 27001, Threat Detection, Threat Modeling
Beginner · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Employee Coaching, Coaching, Constructive Feedback, Employee Performance Management, Performance Management, Leadership Studies, Cognitive flexibility, Employee Engagement, Leadership and Management, Empowerment, Active Listening, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Business Continuity, Disaster Recovery, Cybersecurity, Security Management, Computer Security Incident Management, Crisis Management, Information Assurance
Beginner · Course · 1 - 3 Months
University of Alberta
Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Code Review, Agile Project Management, Agile Software Development, Software Quality Assurance, Agile Methodology, User Story, Debugging, Issue Tracking, Requirements Analysis, Usability Testing, User Research, Data-Driven Decision-Making
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Autoencoders, Generative AI, Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Reinforcement Learning, Generative Adversarial Networks (GANs), Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Unsupervised Learning, Machine Learning Methods, Transfer Learning, Artificial Neural Networks, Keras (Neural Network Library), Machine Learning, Computer Vision, Dimensionality Reduction, Model Evaluation
Intermediate · Course · 1 - 3 Months

Rice University
Skills you'll gain: Financial Statements, Financial Accounting, Cash Flows, Ledgers (Accounting), Accounting, Financial Reporting, General Accounting, Balance Sheet, Income Statement, Bookkeeping, Accounting Records, Accrual Accounting, Equities
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Constructive Feedback, Cooperation, Decision Making, Team Performance Management, Team Building, Teamwork, Peer Review, Team Management, Independent Thinking, Personal Development, Empathy, Professional Development, Self-Awareness, Rapport Building, Critical Thinking, Mentorship, Communication Strategies, People Management, Leadership Development, Communication
Beginner · Specialization · 3 - 6 Months

ISC2
Skills you'll gain: Network Security, Cybersecurity, Cyber Attacks, Infrastructure Security, Threat Detection, Computer Networking, Data Centers, General Networking, Threat Management, Network Planning And Design, Firewall, Network Protocols, Cloud Computing, TCP/IP, Encryption
Beginner · Course · 1 - 3 Months

Rice University
Skills you'll gain: Growth Mindedness, Stress Management, Resilience, Mindfulness, Personal Development, Self-Awareness, Mental Health, Personal Attributes, Positivity, Emotional Intelligence, Behavioral Health
Beginner · Course · 1 - 3 Months

Skills you'll gain: Application Programming Interface (API), Microsoft Azure, Cloud API, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), User Accounts, Image Analysis, Artificial Intelligence, Cloud Computing, Software Development
Intermediate · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Continuous Improvement Process, Student-Centred Learning, Innovation, Education and Training, Process Improvement, Instructional Strategies, Higher Education, Program Evaluation, Community Development, International Relations, Initiative and Leadership, Systems Thinking, Adult Learning Principles, Visionary, Community Organizing, Policy Analysis, Leadership, Collaboration, Leadership and Management, Critical Thinking
Beginner · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Penetration Testing, Application Security, Secure Coding, Exploitation techniques, Software Design Patterns, Vulnerability Assessments, Amazon Web Services, SQL, Operating Systems, C (Programming Language)
Intermediate · Course · 1 - 4 Weeks