Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.
Johns Hopkins University
Skills you'll gain: Clinical Research Ethics, Clinical Trial Management Systems, Clinical Trials, Clinical Research, Good Clinical Practices (GCP), Institutional Review Board (IRB), Regulatory Compliance, Clinical Documentation, Scientific Methods, Record Keeping
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Engineering Software, Software Development, Interviewing Skills, Software Engineering, Relationship Building, Professional Development, Application Development, DevOps, Professionalism, Verbal Communication Skills, Problem Solving, Communication, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Advancing Women in Tech
Skills you'll gain: Product Roadmaps, Product Management, Customer Retention, Financial Analysis, Product Development, Product Lifecycle Management, Product Strategy, Innovation, Revenue Management, Financial Statements, Agile Methodology, Customer experience strategy (CX), Key Performance Indicators (KPIs), Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Case Western Reserve University
Skills you'll gain: Leadership Development, Initiative and Leadership, Leadership, Organizational Change, Organizational Development, Organizational Leadership, Empowerment, Culture Transformation, Strategic Leadership, Case Studies, Business Transformation, Change Management, Stakeholder Engagement, Employee Engagement, Storytelling, Interviewing Skills
Mixed · Course · 1 - 3 Months

Skills you'll gain: HVAC, Fire And Life Safety, Building Services Engineering, Building Codes, Equipment Design, Thermal Management, Mechanical Engineering, Mechanical Ventilation, Facility Repair And Maintenance, Mechanical Design, Safety Standards, Energy and Utilities, Health And Safety Standards, System Requirements, Control Systems, Engineering Calculations, Environmental Monitoring, System Monitoring, Sustainability Standards, Estimation
Intermediate · Specialization · 3 - 6 Months

Columbia University
Skills you'll gain: Image Quality, Image Analysis, Computer Vision, Photography, Color Theory, Computer Graphics, Digital Signal Processing, Semiconductors, Algorithms
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Convolutional Neural Networks, Image Analysis, Data Pipelines, Data Preprocessing, Model Evaluation, Machine Learning
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Course Development, Web Content Accessibility Guidelines, Educational Materials, Multimedia, Instructional Design, Learning Theory, User Experience Design, Design, Design Thinking, Disabilities, Brainstorming, Education Software and Technology, Professional Development, Needs Assessment, Content Creation, Motivational Skills, Diversity Equity and Inclusion Initiatives, User Centered Design, Prototyping, Design Strategies
Beginner · Specialization · 1 - 3 Months

University of Washington
Skills you'll gain: Data Visualization, Text Mining, Social Network Analysis, Statistical Analysis, Data Visualization Software, Case Studies, Application Programming Interface (API), Unstructured Data, Data Analysis, R Programming, Statistical Methods, Correlation Analysis, Regression Analysis, Data Collection, Python Programming
Intermediate · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Social Impact, Sustainable Business, Return On Investment, Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Strategic Leadership, Business Strategies, Business Leadership, Case Studies, Decision Making, Community Development, Business Ethics, Entrepreneurship, Investments
Mixed · Course · 1 - 4 Weeks

Universidad Austral
Skills you'll gain: Negotiation, Conflict Management, Communication, Coaching, Influencing, Teamwork, Collaboration, Emotional Intelligence, Decision Making, Active Listening
Beginner · Course · 1 - 4 Weeks