IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Emory University
Skills you'll gain: Data Cleansing, Lean Six Sigma, Six Sigma Methodology, Consulting, Problem Solving, Management Consulting, Data Quality, Analytical Skills, Complex Problem Solving, Business Consulting, Data-Driven Decision-Making, Data Analysis, Data Collection, Consultative Approaches, Project Scoping, Client Services
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Brand Management, Branding, Employee Engagement, Organizational Leadership, Strategic Leadership, Storytelling, Leadership, Performance Measurement, Industrial and Organizational Psychology, Non-Verbal Communication, Communication, Cultural Responsiveness
Beginner · Course · 1 - 3 Months

Skills you'll gain: Slack (Software), Productivity Software, Collaborative Software, Internal Communications, Organizational Skills, Business Communication, Team Management, Communication Strategies, Resource Management
Beginner · Guided Project · Less Than 2 Hours

The University of Sydney
Skills you'll gain: Health Technology, Health Informatics, Health Care, Health Systems, Electronic Medical Record, Care Coordination, Clinical Informatics, Telehealth, Health Information Management, Patient Education and Support, Interoperability, Patient-centered Care
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Systems Thinking, Cross-Functional Collaboration, Project Planning, Business Systems Analysis, Strategic Leadership, Team Leadership, Business Leadership, Community Development, Stakeholder Analysis, Cultural Responsiveness, Project Management, Organizational Strategy, Relationship Building, Root Cause Analysis, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, Relational Databases, SQL, Databases, R Programming, Database Management, Data Science, Statistical Programming, Data Modeling, Data Analysis Software, Query Languages, Data Manipulation, Data Analysis
Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Sustainable Development, Innovation, Environmental Science, Sustainability Standards, Environment, Socioeconomics, Social Impact, Social Justice, Climate Change Adaptation, Economic Development, Climate Change Mitigation, Public Policies, Case Studies
Build toward a degree
Beginner · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: Pollution Prevention, Water Resources, Water Resource Management, Environmental Regulations, Environmental Laws, Arbitration, Climate Change Adaptation, International Relations
Intermediate · Course · 1 - 3 Months
Lund University
Skills you'll gain: Responsible AI, Artificial Intelligence, Social Impact, Social Justice, Algorithms, Ethical Standards And Conduct, Information Privacy, Governance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Workflow Management, Spreadsheet Software, Project Management Software, Process Design, Data Entry, Excel Formulas, Automation, Data Import/Export, Data Management, Document Management, Collaborative Software, User Accounts
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Project Management Software, Project Management, Project Coordination, Workflow Management, Timelines, Organizational Skills, Collaborative Software, Project Planning, Team Management, User Accounts
Beginner · Guided Project · Less Than 2 Hours

ISC2
Skills you'll gain: Configuration Management, Cybersecurity, Computer Security Awareness Training, Data Security, Security Controls, Security Management, Event Monitoring, Encryption, Network Security, Continuous Monitoring, Cyber Security Policies, Security Strategy, System Monitoring, General Networking, Cryptography, Data Management
Beginner · Course · 1 - 3 Months