IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Virginia
Skills you'll gain: Market Dynamics, Product Lifecycle Management, Competitive Analysis, Target Market, Market Share, Business Strategy, Marketing, Value Propositions, Game Theory, Consumer Behaviour, Strategic Partnership, New Business Development, Regulation and Legal Compliance
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Kanban Principles, Agile Methodology, Workflow Management, Prioritization, Collaborative Software, Project Management Software, Organizational Skills, Lean Methodologies, Project Management, User Accounts
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: User Experience Design, User Story, Prototyping, Wireframing, User Centered Design, Ideation, Conceptual Design, Interaction Design, User Interface (UI), Usability Testing, Storyboarding, Mockups, User Research
Beginner · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Robotics, Mathematical Modeling, Mathematical Software, Engineering Calculations, Applied Mathematics, Engineering Analysis, Mechanics, Simulation and Simulation Software, Engineering, Virtual Environment, Torque (Physics), Numerical Analysis
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Internet Of Things, Cybersecurity, Cyber Security Strategy, Cyber Security Policies, Mobile Security, Security Awareness, Wireless Networks, Information Privacy, Data Security, Emerging Technologies, Vulnerability Assessments
Intermediate · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: International Finance, Economics, International Relations, Economic Development, Global Marketing, Financial Trading, Socioeconomics, World History, Supply And Demand, Political Sciences, Trend Analysis, Risk Analysis
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Compliance Management, Law, Regulation, and Compliance, Legal Risk, Business Ethics, Internal Controls, Risk Analysis, Risk Mitigation, Ethical Standards And Conduct, Risk Management, Due Diligence, Employee Training, International Relations, Operations Management, Strategic Planning, Case Studies
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Business Continuity, Disaster Recovery, Cybersecurity, Security Management, Computer Security Incident Management, Crisis Management, Information Assurance
Beginner · Course · 1 - 3 Months
The University of Hong Kong
Skills you'll gain: Journalism, digital literacy, Media and Communications, Research, Investigation, Social Impact, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Patient Education And Counseling, Patient Evaluation, Interpersonal Communications, Psychotherapy, Mental Health Therapies, Patient Treatment, Treatment Planning, Rapport Building, Interactive Learning, Mental Health Diseases and Disorders, Case Studies, Mental Health, Clinical Practices
Mixed · Course · 1 - 3 Months

Skills you'll gain: Model Evaluation, Data Preprocessing, PyTorch (Machine Learning Library), Transfer Learning, Model Deployment, Performance Tuning, Deep Learning, Natural Language Processing, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours

Lund University
Skills you'll gain: Sustainable Business, Sustainable Development, Sustainable Systems, Socioeconomics, Environmental Social And Corporate Governance (ESG), Economics, Environmental Policy, Business Strategies, Consumer Behaviour, Climate Change Mitigation
Beginner · Course · 1 - 3 Months