IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado System
Skills you'll gain: Energy and Utilities, Electric Power Systems, Electrical Safety, Customer experience strategy (CX), Financial Regulation, Customer Engagement, Regulatory Affairs, Sustainable Systems, Emerging Technologies, Technology Strategies, Environmental Issue, Analysis
Beginner · Course · 1 - 3 Months

The Pennsylvania State University
Skills you'll gain: Geographic Information Systems, Case Studies, Climate Change Programs, Systems Thinking, Design Thinking, Geospatial Information and Technology, Sustainable Design, Spatial Analysis, Collaborative Software, Decision Support Systems, Cultural Responsiveness
Beginner · Course · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Scientific Methods, Surveys, Research, Research Methodologies, Data Collection, Research Design, Data Analysis, Qualitative Research, Statistical Analysis, Social Sciences, Case Studies
Mixed · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Statistical Hypothesis Testing, Six Sigma Methodology, Lean Six Sigma, Process Improvement, Quality Improvement, Process Optimization, Statistical Analysis, Statistics, Data Analysis, Variance Analysis
Intermediate · Course · 1 - 4 Weeks

University of Cape Town
Skills you'll gain: Jupyter, Statistical Analysis, Data Visualization, Plot (Graphics), Scientific Visualization, Exploratory Data Analysis, Data Manipulation, Data Science, Other Programming Languages, Statistical Hypothesis Testing, Computer Programming, Mathematical Modeling, Package and Software Management
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Data Encryption Standard, Advanced Encryption Standard (AES), Cryptography, Encryption, Brute-force attacks, Algorithms
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Intercultural Competence, Team Management, Team Building, Team Leadership, Cultural Diversity, Team Motivation, Culture, Diversity Awareness, Organizational Development, Performance Analysis, Leadership
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Finance, Investments, Business Valuation, Portfolio Management, Financial Modeling, Financial Market, Equities, Return On Investment, Financial Analysis, Regression Analysis, Corporate Finance, Asset Management, Microsoft Excel, Risk Analysis, Performance Analysis, Cash Flows
Build toward a degree
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, AI Security, Customer Service, Business Metrics, AI Enablement, Return On Investment, Automation, Customer Retention, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: C (Programming Language), Software Documentation, Programming Principles, Computer Programming, Debugging, Development Environment, Engineering Calculations
Beginner · Course · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Political Sciences, International Relations, Sustainable Development, Socioeconomics, Economic Development, Governance, Policty Analysis, Research, and Development, Economics, Global Marketing, Cultural Diversity, Sociology, Analysis
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Gmail, Google Docs, Google Sheets, Google Workspace, Presentations, Spreadsheet Software, Calendar Management, File Management, Excel Formulas, Excel Macros, Data Visualization, Version Control, Document Management, Setting Appointments, Email Security, Email Automation, Collaborative Software, Meeting Facilitation, Productivity Software, Productivity
Beginner · Specialization · 3 - 6 Months