IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Continuous Improvement Process, Student-Centred Learning, Innovation, Education and Training, Process Improvement, Instructional Strategies, Higher Education, Program Evaluation, Community Development, International Relations, Initiative and Leadership, Systems Thinking, Adult Learning Principles, Visionary, Community Organizing, Policy Analysis, Leadership, Collaboration, Leadership and Management, Critical Thinking
Beginner · Specialization · 3 - 6 Months

Cisco Learning and Certifications
Skills you'll gain: Threat Detection, Workflow Management, Cyber Operations, Cybersecurity, Stakeholder Management, Security Information and Event Management (SIEM), Incident Response, Computer Security Incident Management, Cyber Attacks, Infrastructure Security, Event Monitoring, Data Security, Performance Measurement, Automation
Mixed · Course · 1 - 3 Months

Case Western Reserve University
Skills you'll gain: Negotiation, Leadership Development, Professional Development, Organizational Leadership, Communication, Leadership, Influencing, Overcoming Obstacles, Personal Development, Empowerment, Relationship Building, Self-Awareness, Workplace inclusivity, Diversity and Inclusion, Assertiveness
Mixed · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Curriculum Development, Education and Training, Workplace inclusivity, Advocacy, School Counseling, Student Support and Services, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Lifelong Learning, Cultural Responsiveness, Social Justice, Community Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Back-End Web Development, Django (Web Framework), Git (Version Control System), API Testing, Authentications, Server Side, API Design, Application Development, Restful API, Unit Testing, MySQL, User Accounts, Web Applications, Databases
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Medical Terminology, Healthcare Industry Knowledge, Practice Management, Health Care Administration, Health Care, Patient Flow, Primary Care, Health Systems, Urgent Care, Telehealth, Human Resources, Financial Management
Beginner · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Influencing, Relationship Building, Professional Networking, Persuasive Communication, Leadership, Organizational Effectiveness, Initiative and Leadership, Organizational Structure, Business Ethics, Collaboration, Stakeholder Analysis, Decision Making, Social Network Analysis, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Advertising, Media and Communications, Digital Advertising, Culture, Art History, Creativity, Consumer Behaviour, Business Ethics, Diversity and Inclusion
Mixed · Course · 1 - 3 Months
Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: Semiconductors, Electronic Components, Electronics, Electrical Engineering, Materials science, Physics
Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Semiconductors, Electronic Components, Materials science, Mechanical Engineering, Electrical Engineering, Electronics Engineering, Electronics, Thermal Management, Structural Analysis, Chemical Engineering, Manufacturing Processes, Chemistry, Failure Analysis, Process Control, Engineering Calculations
Intermediate · Specialization · 3 - 6 Months
University of London
Skills you'll gain: Computer Science, Computer Systems, Web Applications, Computer Literacy, Network Security, Computer Networking, Computational Thinking, Debugging, Web Design and Development, Cybersecurity, Problem Management, Software Architecture, Data Storage
Beginner · Course · 1 - 4 Weeks

The University of Edinburgh
Skills you'll gain: Climate Change Mitigation, Energy and Utilities, Pollution Prevention, Oil and Gas, Economics, Sustainable Technologies, Environmental Policy, Environmental Science, Chemical Engineering
Mixed · Course · 1 - 3 Months