IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Illinois Urbana-Champaign
Skills you'll gain: Multimedia, Liberal Arts, Social Justice, Oral Expression, Music, World History, Creativity, Aesthetics, Writing and Editing
Beginner · Course · 1 - 3 Months

University of Washington
Skills you'll gain: Cultural Diversity, Community Development, Cultural Responsiveness, Culture, European History, Social Studies, World History, Art History, Economic Development, Ancient History, International Relations, Policty Analysis, Research, and Development, Political Sciences
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux Commands, Command-Line Interface, Unix Commands, Linux, File Management, Remote Access Systems
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Generative AI, AI Enablement, Operational Efficiency, Innovation, Operational Excellence, Curriculum Development, Enterprise Architecture, Thought Leadership, Program Implementation, Strategic Planning, Responsible AI, Data Ethics, Artificial Intelligence, Automation, Workforce Development, Education Software and Technology, Large Language Modeling, Business Strategies
Beginner · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: digital literacy, Journalism, Media and Communications, Research, Persuasive Communication, Digital Communications, Threat Detection, Policy Development, Social Sciences, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Technion - Israel Institute of Technology
Skills you'll gain: Pain Management, Psychiatry, Patient Safety, Physiology, Substance Abuse, Pharmacology, Neurology, Healthcare Ethics, Drug Interaction, Clinical Trials, Ancient History, Oncology, Mental Health Diseases and Disorders, Biology, World History, Chemistry
Beginner · Course · 1 - 3 Months

University of New Mexico
Skills you'll gain: International Finance, Entrepreneurship, Global Marketing, Business Management, New Business Development, Business, Organizational Structure, Intercultural Competence, Workforce Management, Operations Management, Organizational Strategy, Business Strategy, Economics, Market Dynamics
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Project Management, Data Management, Data Science, Data-Driven Decision-Making, Data Presentation, Technical Communication, Project Implementation, Data Analysis, Team Building, Team Management, Solution Delivery, Cross-Functional Team Leadership, Leadership
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: IBM Cloud, Model Deployment, AI Enablement, Self Service Technologies, Application Deployment, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing
Beginner · Guided Project · Less Than 2 Hours

Kennesaw State University
Skills you'll gain: Cyber Governance, Cyber Security Policies, Contingency Planning, Risk Management, Cyber Security Strategy, Security Management, Enterprise Risk Management (ERM), Business Risk Management, IT Management, Cybersecurity, Governance, Cyber Risk, Information Technology, Staff Management, Organizational Leadership, Organizational Structure
Intermediate · Course · 1 - 3 Months

SkillUp
Skills you'll gain: User Story, Sprint Retrospectives, Sprint Planning, Backlogs, Project Risk Management, Agile Project Management, Agile Methodology, Stakeholder Engagement, Stakeholder Management, Kanban Principles, Project Documentation, Portfolio Management, Product Improvement, Project Planning, Performance Analysis, Team Building, Estimation
Advanced · Course · 1 - 3 Months