IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Washington
Skills you'll gain: Cultural Diversity, Community Development, Cultural Responsiveness, Culture, European History, Social Studies, World History, Art History, Economic Development, Ancient History, International Relations, Policty Analysis, Research, and Development, Political Sciences
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux Commands, Command-Line Interface, Unix Commands, Linux, File Management, Remote Access Systems
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Business Process Management, Organizational Structure, Decision Making, Game Theory, Operational Efficiency, Organizational Effectiveness, Business Management, Problem Solving, Business, Complex Problem Solving, Business Strategy, Coordination
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Computational Thinking, Data Collection, Microsoft Visual Studio, Program Development, C (Programming Language), Programming Principles, Algorithms, Data Storage, Computer Programming
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Linux Commands, Linux, Command-Line Interface, Linux Administration, OS Process Management, Ubuntu, System Monitoring, Network Troubleshooting, File Transfer Protocol (FTP), File Management
Beginner · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Unity Engine, Video Game Development, C# (Programming Language), Game Design, Object Oriented Design, Object Oriented Programming (OOP), Software Design, Programming Principles, Application Development, Scripting
Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Negotiation, Emotional Intelligence, Communication, Conflict Management, Relationship Building, Interpersonal Communications, Collaboration, Empathy, Active Listening, Critical Thinking
Intermediate · Course · 1 - 4 Weeks

The University of Melbourne
Skills you'll gain: Art History, Diversity Awareness, Sociology, Cultural Diversity, World History, Research
Beginner · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Development Environment, Software Development Methodologies, CI/CD, DevOps, IT Automation, Version Control, Continuous Integration, Network Engineering, Program Development, Docker (Software), Software Development, Software Engineering, Virtual Environment, Git (Version Control System), Waterfall Methodology, Agile Methodology, Software Design
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Sampling (Statistics), Sample Size Determination, Data Collection, Surveys, Quantitative Research, Statistical Methods, Statistical Analysis, Statistical Software, Probability & Statistics, Probability, Network Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: SAP Signavio, Business Process Modeling, Performance Measurement, Process Analysis, Process Design, Business Process, Process Mapping, Process Improvement, Gap Analysis, SAP Analytics Cloud, Business Process Improvement, Dashboard, Data Visualization, Root Cause Analysis, Data-Driven Decision-Making, ChatGPT
Beginner · Course · 1 - 4 Weeks