IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Computer-Aided Design, AutoCAD, Drafting and Engineering Design, Product Design, Product Development, Technical Drawing, Design
Beginner · Guided Project · Less Than 2 Hours

University of Minnesota
Skills you'll gain: AI Personalization, Machine Learning Algorithms, Predictive Modeling, Applied Machine Learning, Data Mining, Algorithms, Collaborative Software, Data Manipulation
Mixed · Course · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Feasibility Studies, Risk Management, Risk Analysis, Project Risk Management, Risk Mitigation, Business Risk Management, Governance, Business Priorities, Financial Analysis, Cost Benefit Analysis, Investment Management, Decision Making, Public Policies
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Timelines, Brainstorming, Ideation, Product Design, Project Design, Design Thinking, Persona Development, Workflow Management, Teamwork, Collaborative Software, Collaboration, Innovation, Creativity
Beginner · Guided Project · Less Than 2 Hours
Michigan State University
Skills you'll gain: Animations, Storyboarding, Animation and Game Design, Unity Engine, Color Theory, Video Game Development, Adobe Photoshop, Game Design, Computer Graphics, Graphic and Visual Design, Creativity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cryptography, Encryption, Risk Management Framework, Multi-Factor Authentication, Information Systems Security, Cybersecurity, Identity and Access Management, Authentications, Personally Identifiable Information, Security Controls, Threat Management, Data Security, Information Privacy, Network Security, Authorization (Computing)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Sales Territory Management, B2B Sales, Regional Sales, Selling Techniques, Sales Management, Consultative Selling, Sales, Sales Strategy, Sales Training, Market Analysis, Sales Process, Market Research, Competitive Intelligence, Customer Relationship Management, Negotiation
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Management Accounting, Performance Measurement, Capacity Management, Cost Accounting, Organizational Strategy, Performance Analysis, Operational Analysis, Financial Accounting, Budget Management, Strategic Decision-Making, Accounting, Financial Controls, Business Strategy, Price Negotiation, Resource Allocation
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Contract Negotiation, Media and Communications, Contract Management, Live Streaming, Content Creation, Social Media, Team Management, Marketing, Compensation Management
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Interviewing Skills, Concision, Public Speaking, Persuasive Communication, Cultural Responsiveness, Business Research, Non-Verbal Communication, Professionalism, Negotiation
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Primary Care, Health Equity, Community Health, Health Policy, Public Health, Health Disparities, Health Promotion, Preventative Care, Social Determinants Of Health, Health Systems, Case Studies
Mixed · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Command-Line Interface, Linux Commands, Linux, Embedded Systems, Linux Servers, Computer Engineering, File Systems, Unix, Operating Systems, C (Programming Language), Computer Programming, Open Source Technology
Beginner · Course · 1 - 3 Months