IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Program Management, Stakeholder Engagement, Stakeholder Analysis, Stakeholder Management, Project Management Office (PMO), Project Management Life Cycle, Project Controls, Cost Management, Risk Mitigation, Project Management Institute (PMI) Methodology, Earned Value Management, Risk Analysis, Governance, Project Closure, Benefits Administration, Communication Strategies, Project Management, Cost Estimation, Procurement, Risk Management
Intermediate · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Land Development, Landscape Architecture, Environmental Science, Sustainable Development, Case Studies, Community Development, Public Works, Sustainable Design, Environment and Resource Management, Building Codes, Cultural Diversity
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Generative AI, AI Enablement, Automation, Human Resources, Workforce Management, Artificial Intelligence, Responsible AI, Workforce Planning, Socioeconomics, digital literacy, Data Ethics, Leadership and Management, Change Management
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Mental Health, Stress Management, Community Health, Social Impact, Cultural Diversity, Health Promotion, Productivity, Public Health, Health Care, Health Technology, Physiology, Biology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, Generative AI, Self Service Technologies, ChatGPT, Customer Support, Customer Service, Customer Insights, Automation, Artificial Intelligence, Natural Language Processing, Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Cloud Services, Cloud Platforms, Cloud Computing, Cloud Storage, Cloud Security, Network Security, Identity and Access Management, Virtual Networking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Azure Active Directory, Data Loss Prevention, Endpoint Security, Microsoft Azure, Cloud Security, Active Directory, Personally Identifiable Information, Multi-Factor Authentication, Data Security, Multi-Tenant Cloud Environments, Single Sign-On (SSO), Security Controls, Threat Management, Role-Based Access Control (RBAC), Malware Protection, Data Governance, Threat Detection, User Accounts
Intermediate · Course · 1 - 3 Months

Universidad Austral
Skills you'll gain: Program Evaluation, Community Outreach, Education and Training, Community Development, Teaching, Curriculum Planning, Mentorship, Student Support and Services, Family Support, Cultural Responsiveness
Beginner · Course · 1 - 4 Weeks

Icahn School of Medicine at Mount Sinai
Skills you'll gain: Surgery, Chronic Diseases, Diagnostic Tests, Patient Evaluation, Medical Management, Infectious Diseases, Anatomy, Pathology, Clinical Practices, Pharmacotherapy
Intermediate · Course · 1 - 3 Months
University of Colorado Boulder
Skills you'll gain: Electrical Engineering, Linear Algebra, Physics, Applied Mathematics, Advanced Mathematics, Mathematical Modeling, Engineering Analysis, Differential Equations, Simulations, Physical Science
Intermediate · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Surveys, Interviewing Skills, Data Collection, Sampling (Statistics), Unstructured Data, Research Methodologies, Qualitative Research, Data Validation, Data Quality, Text Mining
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Computer-Aided Design, AutoCAD, Drafting and Engineering Design, Product Design, Product Development, Technical Drawing, Design
Beginner · Guided Project · Less Than 2 Hours