IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Target Audience, Generative AI, Social Media Marketing, Social Media, Social Media Content, AI Personalization, Social Media Strategy, MarTech, Content Creation, Digital Marketing
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: AI Security, Responsible AI, Information Privacy, Personally Identifiable Information, Data Security, Anomaly Detection, Threat Modeling, Vulnerability Assessments, Cyber Security Strategy, Cyber Threat Hunting, Cybersecurity, Cyber Risk, Security Strategy, Cyber Governance, Security Awareness, Artificial Intelligence and Machine Learning (AI/ML), Security Management, Security Software, AI Product Strategy, Generative AI
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Liberal Arts, Social Justice, Research, Policy Analysis, Science and Research, Ethical Standards And Conduct, Discussion Facilitation
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Interviewing Skills, Full Cycle Recruitment, Recruitment, Talent Acquisition, Human Resources, Talent Management, Human Resource Strategy, Executive Recruitment, Employee Onboarding, Workforce Planning, Employee Retention, Diversity and Inclusion, New Hire Orientations, Human Resources Information System (HRIS), Organizational Strategy, Leadership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Employee Surveys, Surveys, User Feedback, Security Awareness, Cloud Security, Business Software, Data Sharing, Email Automation, Collaborative Software, Business Technologies
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Kanban Principles, Agile Methodology, Lean Methodologies, Workflow Management, Process Development, Process Management, Business Process, Business Process Management, Collaborative Software, Service Design
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Generative AI, Responsible AI, Auditing, Compliance Auditing, AI Security, Risk Analysis, Risk Management, Artificial Intelligence, Risk Mitigation, Business Transformation, Machine Learning Methods
Intermediate · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Governance, Peer Review, Performance Measurement, Organizational Strategy, Strategic Leadership, Organizational Effectiveness, Performance Analysis, Resource Management, Fundraising, Case Studies, Leadership, Team Leadership, Risk Management, Due Diligence
Beginner · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Mediation, Negotiation, Conflict Management, Cultural Diversity, Case Studies, Communication Strategies, Analysis, Value Propositions, Consultative Approaches, Peer Review, Process Design, Interpersonal Communications, Active Listening
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Tidyverse (R Package), Rmarkdown, R Programming, Ggplot2, Data Import/Export, Data Visualization, Data Manipulation, Data Visualization Software, Data Analysis, Data Science, Data Storytelling, Statistical Analysis, Relational Databases, Data Cleansing, Data Transformation, Statistical Programming, Data Integration, Software Installation, Programming Principles, Communication
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Milestones (Project Management), Goal Setting, Timelines, Project Management Software, Delegation Skills, Project Planning, Project Coordination, Databases, Project Management, Coordinating, Collaborative Software, Team Building, Prioritization
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks