IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Howard University
Skills you'll gain: Linear Algebra, Data Visualization, Applied Mathematics, NumPy, Jupyter, Mathematical Modeling, Data Science, Python Programming, Software Installation, Data Manipulation, Git (Version Control System)
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Copilot, Generative AI, Power BI, Data Visualization, Microsoft Power Platform, Data Presentation, Interactive Data Visualization, Data Storytelling, Data Analysis Expressions (DAX), Business Intelligence, Prompt Engineering, Data Manipulation, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, Virtual Local Area Network (VLAN), Computer Displays, Peripheral Devices, TCP/IP, Local Area Networks, Dynamic Host Configuration Protocol (DHCP), General Networking, USB, Wireless Networks, Computer Networking, Network Routers, Network Infrastructure, Hardware Troubleshooting, Network Switches, Network Protocols, Computer Hardware
Beginner · Course · 1 - 3 Months

Skills you'll gain: Splunk, Data Modeling, Role-Based Access Control (RBAC), System Monitoring, Incident Response, Computer Security Incident Management, User Accounts, Security Information and Event Management (SIEM), Authorization (Computing), Machine Learning, Event Monitoring, Systems Administration, Performance Tuning, Data Visualization, Threat Detection, Anomaly Detection, Continuous Monitoring, Correlation Analysis, Data Analysis, Authentications
Advanced · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Product Lifecycle Management, Innovation, Global Marketing, Business Strategy, New Product Development, Market Analysis, Market Opportunities, Competitive Analysis, Technology Strategies, Strategic Thinking, Risk Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months
Starweaver
Skills you'll gain: Business Process Modeling, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Process Analysis, Business Transformation, Process Management, Case Studies, Workflow Management, Process Optimization, Quality Improvement, Lean Methodologies, AI Workflows, Six Sigma Methodology, Innovation, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Product Strategy, Backlogs, Agile Product Development, Product Roadmaps, Product Strategy, Sprint Planning, Product Management, User Story, Product Lifecycle Management, Product Requirements, Scaled Agile Framework, Lean Methodologies, Prioritization, Business Priorities, Release Management
Intermediate · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: API Design, API Gateway, Application Programming Interface (API), Postman API Platform, Restful API, API Testing, Data Validation, Authentications, OAuth, Cloud API, Microservices, Application Deployment, CI/CD, Authorization (Computing), Secure Coding, Application Frameworks, Performance Tuning, Application Lifecycle Management, Prometheus (Software), Grafana
Intermediate · Specialization · 1 - 3 Months

The University of Chicago
Skills you'll gain: Education and Training, Teaching, Public History, Higher Education, Social Studies, Common Core Standards, Economics, Policy, and Social Studies, Public Policies, Policy Analysis, Program Evaluation, Political Sciences, Research, Governance, Socioeconomics
Mixed · Course · 1 - 3 Months

University of Cambridge
Skills you'll gain: Financial Acumen, Variance Analysis, Financial Forecasting, Cash Flows, Financial Analysis, Financial Modeling, Financial Reporting, Cost Estimation, Financial Statements, Return On Investment, Accounting, Project Estimation, Budgeting, Microsoft Excel, Business Modeling
Beginner · Course · 1 - 3 Months

Infosec
Skills you'll gain: Authentications, Cryptography, Application Security, Web Applications, Javascript, Identity and Access Management, Node.JS, Browser Compatibility
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Cloud Management, Virtual Machines, Kubernetes, Containerization, Cloud Storage, Cloud Computing, Data Storage, Application Deployment, IT Automation, Infrastructure as Code (IaC), Application Security, Data Import/Export, Scalability, Encryption
Intermediate · Course · 1 - 3 Months