Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Linux Administration, Docker (Software), Containerization, Linux, Network Troubleshooting, Linux Servers, Ansible, Kubernetes, Authentications, Infrastructure as Code (IaC), Network Administration, System Configuration, Remote Access Systems, Multi-Factor Authentication, Network Protocols, Network Security, Security Controls, Firewall, Web Servers, Encryption
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Team Building, Teamwork, Conflict Management, Collaboration, Team Leadership, Team Motivation, Constructive Feedback, Relationship Building, Emotional Intelligence, Diversity and Inclusion, Employee Engagement, Empathy, Active Listening, Safety Culture
Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Diversity and Inclusion, Diversity Awareness, Workplace inclusivity, Cultural Diversity, Intercultural Competence, Cultural Responsiveness, Empathy, Sociology, Social Sciences, Self-Awareness
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Constructive Feedback, Cooperation, Independent Thinking, Empathy, Rapport Building, Teamwork, Collaboration, Relationship Building, Diversity and Inclusion, Emotional Intelligence, Cognitive flexibility, Communication
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Scaled Agile Framework, Agile Methodology, Team Building, Scrum (Software Development), Sprint Retrospectives, Agile Project Management, Agile Product Development, Change Management, Cross-Functional Collaboration, Sprint Planning, Organizational Change, Backlogs, Team Leadership, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Deployment, Prompt Engineering, Generative AI, Cloud Deployment, Image Analysis, Computer Vision, Convolutional Neural Networks, Classification Algorithms
Beginner · Course · 1 - 4 Weeks

The Open University
Skills you'll gain: Ideation, Creative Thinking, Critical Thinking, Cognitive flexibility, Innovation, Systems Thinking, Problem Solving, Sustainable Business, Decision Making, Business Architecture
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Sales Strategy, Sales Process, Anthropic Claude, Sales, Sales Development, Sales Pipelines, Sales Management, Data-Driven Decision-Making, Inside Sales, AI Personalization, Customer Analysis, Customer Insights, Customer experience improvement, Market Analysis, Trend Analysis, Forecasting, Analysis, Market Trend
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Customer experience improvement, Customer Engagement, Personalized Service, Social Media Management, Social Media Campaigns, Social Media Marketing, Customer Relationship Building, Event Marketing, Customer Inquiries, Marketing, Communication Strategies, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Agile Project Management, Scrum (Software Development), Sprint Planning, Scaled Agile Framework, Sprint Retrospectives, Agile Software Development, Agile Methodology, Team Management, Project Management Institute (PMI) Methodology, Team Performance Management, Agile Product Development, Backlogs, Kanban Principles, Project Management, Planning, User Story, Lean Methodologies, Continuous Delivery, Risk Management Framework, Product Management
Beginner · Course · 1 - 3 Months

Scrimba
Skills you'll gain: Responsive Web Design, Cascading Style Sheets (CSS), HTML and CSS, Front-End Web Development, Web Design and Development, Web Design
Intermediate · Course · 1 - 4 Weeks