IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Content Creation
Intermediate · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Optimism, Personal Development, Resilience, Positive Behavior Support, Psychology, Working With Children, Education and Training, Research, Visionary, Human Development, Creativity
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Performance Measurement, Sales Strategy, Sales, Sales Enablement, Sales Management, Sales Process, Generative AI Agents, Digital Transformation, AI Product Strategy, Key Performance Indicators (KPIs), Customer experience strategy (CX), AI Enablement, Customer Insights, Sales Support, Value Propositions
Intermediate · Course · 1 - 3 Months

NIIT
Skills you'll gain: React.js, Front-End Web Development, Systems Development Life Cycle, Application Development, User Interface and User Experience (UI/UX) Design, UI Components, User Flows, Unit Testing, Data Validation, Javascript
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Windows PowerShell, Scripting, Systems Administration, Operating System Administration, IT Automation, Scripting Languages, Automation, Application Development, Debugging, Integrated Development Environments
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Revenue Recognition, Data Visualization, Data Literacy, Accrual Accounting, Infographics, Cash Flows, Accounting, Data Collection, Data Quality, Business Analytics, Financial Statements, Financial Accounting, Business Analysis, Big Data, Analytics, Asset Management, Data Analysis, Intellectual Property, Network Model
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Information Architecture, Intranet, Collaborative Software, Content Management Systems, Scalability, Maintainability, Responsive Web Design, Web Analytics and SEO, Web Development Tools, Front-End Web Development, Web Development
Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Transfer Learning, Deep Learning, Applied Machine Learning, Machine Learning, MLOps (Machine Learning Operations), Debugging, AI Product Strategy, Model Evaluation, Data-Driven Decision-Making, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: NoSQL, Data Warehousing, Database Administration, SQL, Apache Hadoop, Database Design, Relational Databases, Data Security, Linux Commands, Data Migration, Data Pipelines, Data Governance, Database Management, Apache Kafka, Apache Airflow, Apache Spark, Bash (Scripting Language), Extract, Transform, Load, Database Architecture and Administration, Data Architecture
Beginner · Professional Certificate · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Cybersecurity, Cyber Security Policies, Cyber Risk, Cyber Attacks, Cyber Governance, Cyber Security Strategy, Security Management, Infrastructure Security, Data Security, Threat Modeling, Computer Security, Security Awareness, Risk Management, Enterprise Security, Vulnerability, Governance, General Networking, Public Safety and National Security, Threat Detection, Artificial Intelligence
Beginner · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Database Design, Business Intelligence, Data Warehousing, Decision Support Systems, Relational Databases, Data Visualization, Data Modeling, Performance Measurement, Database Management Systems, Database Management, Dashboard, SQL, Star Schema, Operational Performance Management, Data Governance, Oracle Databases, Data Integration, MicroStrategy, Extract, Transform, Load, Business Analytics
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: System Support, System Configuration, Computer Literacy, System Requirements, General Networking, Computer Security Awareness Training
Beginner · Course · 1 - 3 Months