IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Cross-Functional Collaboration, IT Management, Collaborative Software, Accountability, Team Oriented, Communication, Coordinating, Virtual Teams, Delegation Skills, Constructive Feedback, Drive Engagement, Technical Documentation, Editing, Stakeholder Engagement, Digital Communications, Peer Review, Business Strategies, Content Strategy, Business Acumen
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Microsoft Office, Data Entry, Microsoft 365
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Sales Presentation, Sales Presentations, Graphic and Visual Design, Presentations, Data Presentation, Design Elements And Principles, Layout Design, Concision, Public Speaking, Verbal Communication Skills, Target Audience, Persuasive Communication, Sales Support, Communication Strategies
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Stakeholder Communications, Workflow Management, Technical Communication, Stakeholder Management, Jira (Software), Dashboard, IT Management, Project Management, Communication Strategies, User Feedback, Information Architecture, Data Visualization, Business Process Automation, Automation, Key Performance Indicators (KPIs)
Intermediate · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Creative Thinking, Brainstorming, Ideation, Creativity, Cognitive flexibility, Problem Solving, Collaboration
Beginner · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Blockchain, Test Driven Development (TDD), Cryptography, Development Testing, Application Development, Transaction Processing, Emerging Technologies, Integrated Development Environments, Software Architecture, Network Protocols, Encryption, Web Applications, Program Development, Distributed Computing, Application Programming Interface (API), Microsoft Azure, FinTech, Development Environment, Web Language, Web Development Tools
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Communication, Selling Techniques, Negotiation, Verbal Communication Skills, Sales Process, Communication Strategies, Business Communication, Sales Development, Sales, Sales Strategy, Business Writing, Customer Analysis, Sales Support, Recognizing Others, Customer Engagement, Customer Insights, Adaptability
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, Productivity, OpenAI, AI Enablement, Generative AI, Artificial Intelligence, Large Language Modeling, Creativity, Problem Solving, Context Management, Verification And Validation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Content Performance Analysis, Multimedia, Microsoft PowerPoint, Microsoft Copilot, Microsoft Excel, Excel Formulas, Microsoft Word, Microsoft Outlook, Microsoft Teams, Presentations, Spreadsheet Software, Microsoft 365, Microsoft Office, Content Creation, Productivity Software, Collaborative Software, Generative AI, Data Analysis, Data Visualization, Business Communication
Beginner · Specialization · 3 - 6 Months

Yale University
Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Leadership, Communication, Persuasive Communication, Influencing, Relationship Building, Collaboration, Game Theory, Strategic Decision-Making
Mixed · Course · 1 - 3 Months
Duke University
Skills you'll gain: Probability, Graphing, Algebra, Bayesian Statistics, Arithmetic, Data Science, Calculus, General Mathematics
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Risk Management Framework, Persuasive Communication, Storytelling, Influencing, Governance, Risk Management, Change Management, Organizational Change, Communication, Conflict Management, Leadership, Business Transformation, Risk Analysis, Negotiation, Operational Risk, Business Risk Management, Risk Mitigation, Intercultural Competence, Stakeholder Management, Process Management
Beginner · Specialization · 3 - 6 Months