IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: TCP/IP, Network Protocols, Network Monitoring, OSI Models, Network Security, Web Servers, Network Analysis
Beginner · Guided Project · Less Than 2 Hours

Rutgers the State University of New Jersey
Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Workflow Management, Artificial Intelligence, Accounting and Finance Software, Excel Macros, Emerging Technologies, Digital Transformation, Natural Language Processing, Data Manipulation, Unstructured Data, Scalability
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Culture, Cultural Diversity, Cultural Sensitivity, Intercultural Competence, Global Marketing, Organizational Structure, Diversity Awareness, Consumer Behaviour, Brand Management, Human Resource Management, Coordination
Build toward a degree
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Tool Calling, LLM Application, JSON, Large Language Modeling, Model Deployment, Artificial Intelligence
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Basic Electrical Systems, Electrical Systems, Sustainable Technologies, Power Electronics, Electric Power Systems, Electronic Systems, Electrical Engineering, Sustainable Engineering, Energy and Utilities, Environmental Engineering, Performance Testing, High Voltage, Environmental Science, Systems Integration, Thermal Management, Climate Change Mitigation, Control Systems
Beginner · Course · 1 - 4 Weeks

Peking University
Skills you'll gain: Pediatric Nursing, Infant Care, Pediatrics, Child Health, Neonatal Intensive Care Unit, Nutrition and Diet, Nursing Care, Working With Children, Preventative Care, Public Health and Disease Prevention, Toileting, Infectious Diseases, Dental Care, Respiratory Care, Immunology, First Aid
Intermediate · Course · 1 - 3 Months

Parsons School of Design, The New School
Skills you'll gain: Design Thinking, Market Opportunities, Business Risk Management, Design and Product, Strategic Thinking, Process Design, Human Centered Design, Innovation, Design, User Experience, Business Modeling, Customer experience strategy (CX), Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Journals, Writing, Storytelling, Personal Development, Self-Awareness, Creativity, Empathy, Emotional Intelligence, Editing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux Administration, Linux, Performance Tuning, Virtualization, Computing Platforms, Virtual Machines, Data Storage Technologies, Cloud Applications, Security Controls, Mainframe Computing, Hardware Architecture, Infrastructure Architecture, Virtual Networking, Artificial Intelligence and Machine Learning (AI/ML), Scalability
Beginner · Course · 1 - 3 Months

Skills you'll gain: IT Security Architecture, Security Controls, Cryptography, Security Engineering, Application Security, Vulnerability Assessments, Information Systems Security, Encryption, Cybersecurity, Hardening, Infrastructure Security, Computer Security, Threat Modeling, Network Security, Public Key Infrastructure, Authentications, Data Integrity
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Legal Technology, Document Management, AI Product Strategy, Generative AI, AI Enablement, AI Workflows, Compliance Management, Contract Management, Prompt Engineering, Automation, Contract Review, Quality Assurance, Risk Analysis
Beginner · Course · 1 - 4 Weeks

University of Western Australia
Skills you'll gain: Diversity Awareness, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Recruitment Strategies, Recruitment, Talent Acquisition, Interviewing Skills, Employee Onboarding, Data Collection, Surveys
Beginner · Course · 1 - 4 Weeks