IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Stakeholder Communications, Workflow Management, Technical Communication, Stakeholder Management, Jira (Software), Dashboard, IT Management, Project Management, Communication Strategies, User Feedback, Information Architecture, Data Visualization, Business Process Automation, Automation, Key Performance Indicators (KPIs)
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Communication, Selling Techniques, Negotiation, Verbal Communication Skills, Sales Process, Communication Strategies, Business Communication, Sales Development, Sales, Sales Strategy, Business Writing, Customer Analysis, Sales Support, Recognizing Others, Customer Engagement, Customer Insights, Adaptability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Ads, Search Engine Optimization, Digital Marketing, Keyword Research, Target Audience, Search Engine Marketing, Pay Per Click Advertising, Persona Development, Marketing, Marketing Strategies, Advertising, Customer Engagement, Web Analytics
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Data Governance, SQL, Data Quality, Database Design, Query Languages, Data Modeling, Relational Databases, Data Manipulation, Data Science, Data Analysis, Descriptive Statistics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: MySQL, Database Management, Database Administration, Data Warehousing, Linux Commands, Data Integrity, Unit Testing, Algorithms, Software Versioning, Command-Line Interface, Software Visualization, Linux, Pseudocode, Query Languages, Collaborative Software, Django (Web Framework), Database Architecture and Administration, Programming Principles, Computational Thinking, Test Driven Development (TDD)
Beginner · Professional Certificate · 3 - 6 Months

California Institute of the Arts
Skills you'll gain: Graphic and Visual Design, Visual Design, Photography, Creative Design, Color Theory, Conceptual Design, Computer Graphic Techniques, Image Analysis, Aesthetics, Creativity, Creative Thinking
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Collaborative Software, Operational Efficiency, Workflow Management, Technical Documentation, Organizational Skills, Document Management, Information Architecture, Software Documentation, Project Documentation, Content Development and Management, Scalability, Content Management, Document Control, Information Management, Employee Onboarding
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Content Creation
Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Performance Measurement, Sales Strategy, Sales, Sales Enablement, Sales Management, Sales Process, Generative AI Agents, Digital Transformation, AI Product Strategy, Key Performance Indicators (KPIs), Customer experience strategy (CX), AI Enablement, Customer Insights, Sales Support, Value Propositions
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Jupyter, Data Modeling, Model Deployment, Data Science, Data Preprocessing, Data Cleansing, Data Mining, Model Evaluation, Business Analysis, Data Analysis, Business Requirements, Decision Tree Learning, Data Storytelling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux Servers, Unix Commands, Systems Administration, Network Support, TCP/IP, Service Management, Network Troubleshooting, Site Reliability Engineering, IT Automation, Hardware Architecture, File Management
Intermediate · Course · 3 - 6 Months

Skills you'll gain: API Gateway, Microservices, Restful API, Node.JS, Application Programming Interface (API), Software Architecture, Systems Architecture, Service Oriented Architecture, Software Development, Software Engineering, Back-End Web Development
Mixed · Course · 1 - 4 Weeks