IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

American Psychological Association
Skills you'll gain: Stress Management, Resilience, Mental Health, Mindfulness, Physiology, Psychology, Self-Awareness, Emotional Intelligence, Cognitive Behavioral Therapy, Scientific Methods, Mental Health Diseases and Disorders, Social Skills
Beginner · Course · 1 - 3 Months
Skills you'll gain: Financial Statement Analysis, Credit Risk, Financial Analysis, Portfolio Risk, Market Data, Risk Analysis, Securities (Finance), Financial Data, Portfolio Management, Analysis, Risk Management, Derivatives, Business Valuation, Balance Sheet, Financial Market, Income Statement, Investments, Market Analysis, Analytics, Decision Making
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: AWS CloudFormation, Amazon Web Services, Amazon Elastic Compute Cloud, Event-Driven Programming, Serverless Computing, Event Monitoring, Software Engineering
Beginner · Guided Project · Less Than 2 Hours

The University of Sydney
Skills you'll gain: Diversity Awareness, Cultural Responsiveness, Social Justice, Workplace inclusivity, Cultural Diversity, Empathy & Emotional Intelligence, Cultural Sensitivity, Discussion Facilitation, Advocacy, Interpersonal Communications
Beginner · Course · 1 - 3 Months

Skills you'll gain: Network Security, Encryption, OSI Models, Network Architecture, Computer Networking, Remote Access Systems, TCP/IP, Network Infrastructure, Network Protocols, Wireless Networks, Virtual Private Networks (VPN), Virtual Networking, Endpoint Security, Cloud Security, Software-Defined Networking
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Microsoft Azure, Internet Of Things, Cloud Services, Network Routing, Data Store, Data Storage, Cloud Solutions
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Liberal Arts, Ethical Standards And Conduct, Research, Social Studies, Social Justice, Cultural Diversity, Culture, Writing, Creativity, Political Sciences, Advocacy
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Security Controls, Threat Management, Cybersecurity, Threat Detection, Cyber Threat Intelligence, Zero Trust Network Access, Cyber Attacks, Application Security, Cyber Risk, Computer Security, Information Systems Security, Data Security, Network Security, Encryption, Multi-Factor Authentication, Cryptography, Authorization (Computing), Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Design Thinking, Innovation, Creative Problem-Solving, Ideation, Process Development, Creative Thinking, New Product Development, Creativity, Lean Methodologies, Customer experience improvement, Customer Engagement, Product Lifecycle Management, Business Modeling, Value Propositions
Advanced · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: Cybersecurity, Network Security, Information Systems Security, Cyber Threat Intelligence, Deep Learning, Applied Machine Learning, Responsible AI, Intrusion Detection and Prevention, Fraud detection, Malware Protection, Natural Language Processing, Artificial Intelligence, Anomaly Detection, Machine Learning, Classification Algorithms, Data Preprocessing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Structures, C++ (Programming Language), C and C++, Programming Principles, Algorithms, Theoretical Computer Science, Object Oriented Programming (OOP)
Intermediate · Course · 1 - 4 Weeks