IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: System Support, System Configuration, Computer Literacy, System Requirements, General Networking, Computer Security Awareness Training
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Interactive Data Visualization, Data Storytelling, Data Visualization, Dashboard, Business Intelligence, Business Intelligence Software, Data Visualization Software, Data-Driven Decision-Making, Customer Analysis, Data Modeling, Data Analysis, Data Integration, Advanced Analytics, Spatial Data Analysis, Exploratory Data Analysis, Statistical Analysis, Data Transformation, Decision Support Systems, Collaborative Software, Data Validation
Advanced · Specialization · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Marketing Planning, Customer experience strategy (CX), Customer Engagement, Value Propositions, Customer Relationship Building, Marketing Strategies, Target Market, Marketing Strategy and Techniques, Customer Insights, Team Building, Marketing Communications, Market Research, Customer Support, Global Marketing, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: End User Training and Support, User Accounts, Control Panels, Intranet, Workflow Management, Verification And Validation, Configuration Management, System Configuration, Communication Systems, Cross Platform Development, Digital Communications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Product Strategy, User Story, Usability Testing, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Agile Software Development, Scrum (Software Development), Product Roadmaps, Agile Methodology, Kanban Principles, Responsible AI, Generative AI, Backlogs, ChatGPT, Test Planning, Registration, Leadership
Beginner · Professional Certificate · 3 - 6 Months

Wesleyan University
Skills you'll gain: Social Sciences, Psychology, Persuasive Communication, Sociology, Empathy & Emotional Intelligence, Behavior Management, Conflict Management, Research, Diversity Awareness, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Skills you'll gain: IT Automation, CI/CD, Maintainability, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Encryption, Public Key Infrastructure, Cryptography, Network Security, Cybersecurity, Data Security, Cryptographic Protocols, Cyber Attacks, Advanced Encryption Standard (AES), Application Security, Information Technology, Computer Security Awareness Training, Cyber Security Strategy, Authentications, Authorization (Computing), Security Controls, Personally Identifiable Information, Security Awareness, Cyber Security Policies, Computer Security Incident Management
Beginner · Specialization · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: Performance Measurement, Sales Strategy, Sales, Sales Enablement, Sales Management, Sales Process, Generative AI Agents, Digital Transformation, AI Product Strategy, Key Performance Indicators (KPIs), Customer experience strategy (CX), AI Enablement, Customer Insights, Sales Support, Value Propositions
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Sprint Retrospectives, Project Management, Quality Management, Milestones (Project Management), Stakeholder Management, Project Implementation, AI Enablement, Project Closure, Interviewing Skills, Project Scoping, Smart Goals, Project Documentation, Project Planning, Stakeholder Analysis, Project Estimation, Communication, Problem Solving
Beginner · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Music Theory, File Management, Music, Music Performance, Musical Composition, Instrumental Music, Performing Arts, Self-Awareness, Verbal Communication Skills, Automation, Media Production, digital literacy, Editing, Software Installation, Creativity
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Jupyter, Data Modeling, Model Deployment, Data Science, Data Preprocessing, Data Cleansing, Data Mining, Model Evaluation, Business Analysis, Data Analysis, Business Requirements, Decision Tree Learning, Data Storytelling
Beginner · Course · 1 - 4 Weeks