IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Macquarie University
Skills you'll gain: Identity and Access Management, Authentications, User Provisioning, Multi-Factor Authentication, Security Assertion Markup Language (SAML), Single Sign-On (SSO), Threat Modeling, User Accounts, Key Management, Cyber Security Assessment, Threat Management, OAuth, Cybersecurity, Role-Based Access Control (RBAC), Vulnerability Assessments, System Design and Implementation, Threat Detection, Cryptography, Risk Management, Remote Access Systems
Beginner · Course · 1 - 3 Months

University of Arizona
Skills you'll gain: Teamwork, Empathy, Visionary, Cultural Diversity, Collaboration, Critical Thinking and Problem Solving, Environmental Issue, Systems Thinking, Strategic Planning, Sustainable Development, International Relations, Innovation, Social Impact
Beginner · Course · 1 - 3 Months

University of Western Australia
Skills you'll gain: Workforce Planning, Recruitment, Recruitment Strategies, Diversity and Inclusion, Human Resource Strategy, Workplace inclusivity, Talent Sourcing, Diversity Awareness, Organizational Effectiveness, Talent Acquisition, Job Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Disaster Recovery, Regulation and Legal Compliance, Risk Management, Compliance Management, Regulatory Compliance, Governance Risk Management and Compliance, Risk Analysis, Cloud Security, Business Continuity, Cyber Risk, Security Management, Vendor Management, Incident Response, Data Security, Personally Identifiable Information, Business Analysis
Advanced · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Computational Logic, System Requirements, Functional Requirement, Theoretical Computer Science, Systems Analysis, Verification And Validation, Control Systems, Linear Algebra, Differential Equations, Applied Mathematics
Build toward a degree
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Cloud Management, Cloud Computing, Cloud Services, Cost Management, Cloud Infrastructure, Budget Management, Cross-Functional Collaboration, Expense Management, Billing, Financial Analysis, Accountability, Resource Utilization
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Team Building, Management Training And Development, Teamwork, Organizational Leadership, Trustworthiness, People Management, Collaboration, Meeting Facilitation, Leadership, Cross-Functional Collaboration, Professional Development, Empathy, Conflict Management, Goal Setting, Communication, Adaptability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Cleansing, Data Transformation, Alteryx, Data Manipulation, Data Import/Export, Data Preprocessing, Workflow Management, Data Literacy, Project Schedules, Data Visualization, Scheduling, Data Analysis Expressions (DAX), Automation, Exploratory Data Analysis
Intermediate · Guided Project · Less Than 2 Hours

Arizona State University
Skills you'll gain: Manufacturing Processes, Semiconductors, Mechanical Engineering, Materials science, Thermal Management, Failure Analysis, Reliability, Engineering Calculations
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Wireframing, Figma (Design Software), Collaborative Software, Prototyping, User Flows, User Interface (UI), UI Components, Information Architecture
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Generative AI, Image Quality, Creativity, Web Applications
Beginner · Course · 1 - 3 Months

Skills you'll gain: Educational Materials, Education Software and Technology, Train The Trainer, Microsoft Office, Personal Development
Beginner · Guided Project · Less Than 2 Hours