IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Cisco Learning and Certifications
Skills you'll gain: Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), Wide Area Networks, Network Support, Network Performance Management, Network Administration, System Configuration, System Monitoring, Network Protocols, Network Planning And Design, Telecommunications, Network Routing, Communication Systems, Endpoint Security, Capacity Management, Application Performance Management, Configuration Management, Scalability, Service Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Platform, Microsoft Copilot, Prompt Engineering, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Excel, Excel Formulas, Microsoft Word, Data Visualization, No-Code Development, Spreadsheet Software, Microsoft Office, Power Apps Component Framework, Microsoft Outlook, Presentations, Data Analysis
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Business Process Modeling, Systems Analysis, AI Workflows, Business Analysis, Generative AI, Stakeholder Communications, Systems Architecture, Solution Architecture, Business Process Automation, Stakeholder Analysis, ChatGPT, Technical Consulting, Software Architecture, Consulting, Systems Thinking, Business Communication
Intermediate · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Clinical Informatics, Data Ethics, Health Informatics, Responsible AI, Electronic Medical Record System, Health Care, Health Technology, Clinical Data Management, Healthcare Ethics, Artificial Intelligence, Natural Language Processing, Decision Support Systems, Machine Learning, Data Quality, Generative AI
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Decision Support Systems, Strategic Decision-Making, Operational Efficiency, Predictive Modeling, Process Optimization, Business Modeling, Predictive Analytics, Data-Driven Decision-Making, Data Pipelines, Business Intelligence, Data Ethics, Scenario Testing, Forecasting, Governance, Artificial Intelligence and Machine Learning (AI/ML), Data Visualization, Scikit Learn (Machine Learning Library), Python Programming, Regression Testing
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Revenue Recognition, Organizational Change, Organizational Structure, Governance, Agile Methodology, Organizational Strategy, Waterfall Methodology, Organizational Leadership, Management Training And Development, Project Closure, Accrual Accounting, Business Management, Organizational Effectiveness, Business Ethics, Cash Flows, Change Management, Project Implementation, Financial Statements, Financial Accounting, Project Management
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Closing (Sales), Lead Generation, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Product Knowledge, B2B Sales, Customer Relationship Management (CRM) Software, Campaign Management, Data Visualization
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Risk Modeling, Operations Research, Regression Analysis, Microsoft Excel, Business Analytics, Risk Analysis, Business Process Modeling, Business Modeling, Data Modeling, Resource Allocation, Analysis, Statistical Analysis, Mathematical Modeling, Process Optimization, Financial Analysis, Statistical Methods, Predictive Analytics, Transportation Operations, Complex Problem Solving, Linear Algebra
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Autoencoders, Exploratory Data Analysis, Unsupervised Learning, Supervised Learning, Feature Engineering, Generative AI, Classification Algorithms, Regression Analysis, Dimensionality Reduction, Time Series Analysis and Forecasting, Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Reinforcement Learning, Generative Adversarial Networks (GANs), Artificial Intelligence and Machine Learning (AI/ML), Data Cleansing, Deep Learning, Data Science, Machine Learning, Python Programming
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Recurrent Neural Networks (RNNs), Hugging Face, Natural Language Processing, Artificial Neural Networks, Embeddings, Large Language Modeling, Deep Learning, Transfer Learning
Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Large Language Modeling, Database Design, LLM Application, Software Documentation, Software Design Patterns, Collaborative Software, Software Testing, OpenAI API, Application Design, Generative AI, Database Management, AI Enablement, Code Review, Software Architecture, System Design and Implementation, Dependency Analysis, Software Engineering, Software Development, Machine Learning
Beginner · Professional Certificate · 1 - 3 Months

University of California San Diego
Skills you'll gain: Algorithms, Program Development, Debugging, Development Testing, Software Testing, Computational Thinking, Test Case, Computer Programming, Programming Principles, Data Structures, Theoretical Computer Science, Design Strategies
Intermediate · Course · 1 - 3 Months