IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Timelines, Google Gemini, Calendar Management, Organizational Skills, Scheduling, Google Sheets, Project Management Software, Spreadsheet Software, Social Media Marketing, Social Media Strategy, Content Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: TCP/IP, Network Protocols, Network Monitoring, OSI Models, Network Security, Web Servers, Network Analysis
Beginner · Guided Project · Less Than 2 Hours

Goodwill Industries International
Skills you'll gain: digital literacy, Cultural Responsiveness, Community Outreach, Active Listening, Cultural Diversity, Rapport Building, Professional Development, Ethical Standards And Conduct, Communication, Adaptability, Needs Assessment
Beginner · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Social Studies, Political Sciences, Diversity Awareness, Social Justice, Culture, Social Sciences, Cultural Diversity, Public Policies, Governance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Infrastructure as Code (IaC), Terraform, Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Infrastructure, Amazon S3, Infrastructure Security, Command-Line Interface, Development Environment, Multi-Factor Authentication
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Digital Transformation, Google Workspace, Cloud Management, Google Cloud Platform, Collaborative Software, Cloud Applications, Cost Management, Leadership, Technology Strategies, Application Development, Cloud Computing, Cloud Infrastructure, Artificial Intelligence and Machine Learning (AI/ML), Cloud Storage, Machine Learning, Data Storage
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Generative AI, AI Enablement, AI Security, Small Business Accounting, Business Planning, Artificial Intelligence, Case Studies, Predictive Analytics, Forecasting, Business Strategy, Business Ethics, Data Governance, Content Creation, Customer Service
Beginner · Course · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Community Development, Sustainable Development, Social Impact, Advocacy, Stakeholder Engagement, Public Policies, Fundraising, Governance, Policy Development, Law, Regulation, and Compliance, Organizational Effectiveness, Program Evaluation, Accountability, Coordination
Intermediate · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Social Justice, Social Impact, Sustainable Development, Environmental Issue, Socioeconomics, Community Development, Diversity Equity and Inclusion Initiatives, Systems Thinking, Visionary, Advocacy, Environmental Policy, Policy Analysis, Climate Change Mitigation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Case Studies, Collaboration, Professional Networking, Leadership and Management, Professionalism, Teamwork, Team Leadership, Professional Development, Leadership, Business Leadership, Relationship Building, Branding, Personal Attributes, Goal Setting, Mentorship, Adaptability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, Generative AI, Self Service Technologies, ChatGPT, Customer Support, Customer Service, Customer Insights, Automation, Artificial Intelligence, Natural Language Processing, Data Security
Beginner · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Exploratory Data Analysis, Data Cleansing, Statistical Methods, Statistical Modeling, Data Visualization, Statistics, R (Software), Data Analysis, Descriptive Statistics, Data Preprocessing, Box Plots, Data Visualization Software, Histogram, Probability, Probability Distribution
Intermediate · Course · 1 - 4 Weeks