Problem solving courses can help you learn critical thinking, analytical reasoning, creative brainstorming, and decision-making strategies. You can build skills in identifying root causes, evaluating solutions, and implementing effective action plans. Many courses introduce tools like flowcharts, mind mapping software, and data analysis techniques, which help you visualize problems and track progress.

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Quality Management, Project Management Life Cycle, Requirements Analysis, Project Scoping, Project Closure, Project Management, Project Planning, Agile Project Management, Continuous Improvement Process, Process Improvement, Project Controls, Backlogs, Milestones (Project Management), Project Risk Management, Stakeholder Analysis, Quality Assessment, Team Management, Change Management, Interviewing Skills, Applicant Tracking Systems
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

University of Michigan
Skills you'll gain: Responsible AI, Data Ethics, Generative AI, Artificial Intelligence, Art History, Creativity, Image Analysis, Prompt Engineering, Ethical Standards And Conduct, Innovation, Risk Management Framework, Environmental Issue, Creative Design, Trustworthiness, Intellectual Property, Problem Solving, Analysis, Experimentation, Leadership, Collaboration
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Professionalism, Workflow Management, Accountability, Time Management, Agile Methodology, Continuous Improvement Process, Plan Execution, Problem Solving, Process Improvement, Planning, Adaptability, Client Services, Quality Improvement, Communication Planning, Critical Thinking and Problem Solving, Communication, Decision Making, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Teamwork, Active Listening, Problem Solving, Emotional Intelligence, Collaboration, Growth Mindedness, Team Leadership, Verbal Communication Skills, Productivity, Social Skills, Personal Integrity, Workplace Bullying Intervention, Compliance Management, Information Privacy, Security Controls, Overcoming Obstacles, Accountability, Communication, Diversity Awareness, Diversity and Inclusion
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Conflict Management, Mediation, Teamwork, Leadership, Interpersonal Communications, Communication Strategies, Employee Engagement, Assertiveness, Problem Solving, Active Listening, Communication, Decision Making
Mixed · Course · 1 - 3 Months

Skills you'll gain: Gemini, Google Workspace, Productivity Software, Generative AI, AI Enablement, AI Workflows, Prompt Engineering, Responsible AI, Operational Efficiency, Business Workflow Analysis, Human Factors, Complex Problem Solving
Beginner · Course · 1 - 3 Months

Technion - Israel Institute of Technology
Skills you'll gain: Ideation, Innovation, Business Planning, Brainstorming, Creative Problem-Solving, Creative Thinking, Value Propositions, Creativity, Entrepreneurship, Team Building, Operations Management, Resourcefulness, Thought Leadership, Problem Solving, Visionary, Strategic Thinking, Initiative and Leadership, Market Research, New Product Development, Business Strategy
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Conflict Management, Negotiation, Mediation, Intercultural Competence, Cultural Diversity, De-escalation Techniques, Active Listening, Communication Strategies, Interpersonal Communications, Emotional Intelligence, Cultural Sensitivity, Case Studies, Problem Solving, Stakeholder Management, Cooperation, Teamwork, Verbal Communication Skills, Strategic Communication, Leadership, Communication
Beginner · Specialization · 3 - 6 Months

Northeastern University
Skills you'll gain: Value Propositions, Business Strategy, Innovation, Strategic Marketing, Customer Insights, New Product Development, Entrepreneurship, Continuous Improvement Process, Competitive Analysis, Case Studies, Problem Solving, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Deep Teaching Solutions
Skills you'll gain: Lifelong Learning, Learning Strategies, Collaboration, Productivity, Willingness To Learn, Human Learning, Time Management, Creativity, Problem Solving, Cognitive flexibility, Student Engagement, Self-Awareness
Mixed · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Creative Thinking, Brainstorming, Ideation, Creativity, Creative Problem-Solving, Innovation, Problem Solving, Critical Thinking
Beginner · Course · 1 - 3 Months