IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Relational Databases, Health Informatics, Performance Tuning, Data Access, Databases, Data Integrity, Health Information Management, Secure Coding, Clinical Data Management, Stored Procedure, SQL
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Bioinformatics, Data Science, Molecular Biology, Data Analysis, Computer Science, Statistical Analysis, Computational Thinking, Biostatistics, Statistics, Software Engineering, Algorithms, Biology
Mixed · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: People Management, Law, Regulation, and Compliance, Legal Risk, Workplace inclusivity, Business Ethics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Analytics, Customer Analysis, Marketing Effectiveness, Customer Retention, Advanced Analytics, Market Analysis, Sales Management, Customer Insights, Loyalty Programs, Data-Driven Decision-Making, Customer Service, Predictive Analytics, Business Metrics, Case Studies, R Programming, Performance Metric
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Backlogs, Scrum (Software Development), Sprint Retrospectives, Sprint Planning, Agile Methodology, Agile Project Management, Scalability, User Story, Prioritization, Continuous Improvement Process, Estimation
Intermediate · Course · 3 - 6 Months

University of Geneva
Skills you'll gain: International Relations, Leadership and Management, Strategic Partnership, Marketing, Fundraising, Leadership, Governance, Public Policies, Business, Organizational Strategy, Organizational Structure, World History, Sustainable Development, Cross-Functional Collaboration, Climate Change Mitigation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, AI Workflows, AI Orchestration, Salesforce, Agentic Workflows, Generative AI Agents, AI Enablement, Agentic systems, Responsible AI, Artificial Intelligence, Workflow Management, AI Security, Performance Testing, Data Governance, Enterprise Architecture, Business Logic, Customer Relationship Management (CRM) Software, Model Evaluation, Application Lifecycle Management
Intermediate · Course · 1 - 4 Weeks
Starweaver
Skills you'll gain: Prompt Engineering, Responsible AI, ChatGPT, Generative AI, Large Language Modeling, Artificial Intelligence, AI Workflows, AI Personalization, Data Ethics, Emerging Technologies, Expectation Management, Decision Making, Verification And Validation, Business
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Operations Research, Strategic Thinking, Strategic Decision-Making, Business Strategy, AI Enablement, Business Analytics, Operational Analysis, Advanced Analytics, Analytics, Process Optimization, Applied Machine Learning, Process Improvement and Optimization, Predictive Modeling, Predictive Analytics, Artificial Intelligence, Statistical Modeling, Decision Making, Resource Allocation, Performance Analysis, Model Evaluation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Investment Banking, Mergers & Acquisitions, Private Equity, Business Valuation, Financial Analysis, Risk Analysis, Financial Modeling, Capital Markets, Underwriting, Equities, Securities Trading, Financial Forecasting, Corporate Finance, Organizational Structure, Derivatives
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Patterns, Salesforce, Artificial Intelligence, Generative AI Agents, Agentic systems, Customer Relationship Management (CRM) Software
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Resource Allocation, Variance Analysis, Sprint Planning, Agile Methodology, Agile Project Management, Capacity Planning, Project Estimation, Estimation, Resource Utilization, User Story, Project Management Software, Performance Analysis
Beginner · Course · 1 - 4 Weeks