IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: AWS SageMaker, Applied Machine Learning, Classification Algorithms, Model Evaluation, Machine Learning, Python Programming, Prototyping
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Email Security, Mobile Security, Network Security, Open Web Application Security Project (OWASP), Threat Detection, TCP/IP, Network Analysis, Network Protocols, Cybersecurity, Application Security, Exploitation techniques, Wireless Networks, Splunk, Information Privacy
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Apache Spark, Artificial Intelligence and Machine Learning (AI/ML), AWS SageMaker, Scalability, Tensorflow, Dimensionality Reduction, Autoencoders, Applied Machine Learning, Python Programming, Fraud detection, Unsupervised Learning, Data Preprocessing, Model Evaluation, Performance Tuning
Intermediate · Course · 3 - 6 Months

Fractal Analytics
Skills you'll gain: Generative AI, Retrieval-Augmented Generation, Enterprise Architecture, AI Enablement, Metadata Management, Data Science, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Networking, Enterprise Architecture, Virtualization, Network Architecture, Network Planning And Design, Virtual Private Networks (VPN), Computer Networking, Virtual Machines, Network Infrastructure, Wide Area Networks, Software-Defined Networking, Wireless Networks, Local Area Networks, Network Switches, Network Routers, Network Protocols
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Copilot, Microsoft Excel, Data Cleansing, Data Visualization Software, Spreadsheet Software, Trend Analysis, Forecasting, Data Manipulation, Sales, Data Analysis, Artificial Intelligence
Beginner · Guided Project · Less Than 2 Hours

HubSpot Academy
Skills you'll gain: Sales Presentations, Prospecting and Qualification, Persona Development, Sales Strategy, Sales Process, Target Audience, Sales Pipelines, Sales, Lead Generation, Customer Analysis, Email Automation, Prioritization, Customer Engagement
Beginner · Course · 1 - 3 Months

Sungkyunkwan University
Skills you'll gain: Regression Analysis, Predictive Analytics, Predictive Modeling, Investment Management, Risk Analysis, Investments, R Programming, Machine Learning, Statistical Analysis, Financial Analysis, Logistic Regression, Financial Data, Algorithms
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: User Experience Design, Data Storytelling, User Centered Design, Usability Testing, Product Improvement, Customer experience strategy (CX), User Research, Design Research, Figma (Design Software), User Feedback, Wireframing, Storytelling, Prioritization
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Computing, Cloud Services, Cloud Infrastructure, Cloud Solutions, Public Cloud, Operational Efficiency, Innovation, Digital Transformation, Business Solutions
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Computer Security Incident Management, Incident Response, Vulnerability Management, Risk Management Framework, Security Management, Threat Management, Risk Management, Disaster Recovery, Vulnerability Assessments, Information Assurance, Digital Forensics, Security Controls
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Logo Design, Storyboarding, Storytelling, Visual Design, Graphic and Visual Design, Design Elements And Principles, Creativity, Aesthetics
Beginner · Course · 1 - 4 Weeks