IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Incident Response, Incident Management, Cybersecurity, Human Factors (Security), Security Awareness, Continuous Monitoring, Cyber Security Strategy, Cyber Governance, Computer Security Awareness Training, Culture Transformation, Threat Detection, Organizational Change, Employee Training, Employee Engagement, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Illustrator, Graphic and Visual Design, Layout Design, Visual Design, Graphic Design, Workflow Management, Creative Design, Collaboration, Scalability, Computer Graphic Techniques, Creative Thinking, Creative Problem-Solving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux Commands, Linux, OS Process Management, Command-Line Interface, Unix Commands, User Accounts, Bash (Scripting Language), Shell Script, Linux Administration, Unix Shell, File Management, Remote Access Systems, Scripting, DevOps
Beginner · Course · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Backlogs, Sprint Planning, Prioritization, Scope Management, Agile Project Management, Agile Methodology, Scheduling, Capacity Management, Project Management, Workflow Management, User Story, Team Management, Timelines
Beginner · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Role-Based Access Control (RBAC), DevSecOps, Infrastructure Security, Hardening, Cloud Security, Network Security, Containerization, Security Controls, CI/CD, Docker (Software), Identity and Access Management, Threat Detection
Advanced · Course · 3 - 6 Months

Skills you'll gain: Amazon CloudWatch, Network Troubleshooting, Continuous Monitoring, Identity and Access Management, AWS Identity and Access Management (IAM), Encryption, Network Security, System Monitoring, Network Administration, Amazon Web Services, Security Controls, Cloud Security, Firewall, Network Monitoring, Network Performance Management, Governance
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Data Sharing, File Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Risk Management Framework, Risk Analysis, Risk Management, Cybersecurity, Network Security, Incident Response, Cloud Security, Authentications, Business Continuity Planning, Application Security, IT Management, Security Management, Threat Modeling, Computer Security Incident Management, Threat Management, OSI Models, Business Risk Management, Disaster Recovery, Cryptography, Vulnerability Assessments
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Business Modeling, Presentations, Diagram Design, Business Planning, Data Visualization, Entrepreneurship, Value Propositions, Brainstorming, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Security Testing, Penetration Testing, Open Web Application Security Project (OWASP), Application Security, Exploitation techniques, Vulnerability Assessments, Test Tools, Web Applications, SQL, Databases
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Collaborative Software, Data Sharing
Beginner · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Resilience, Personal Development, Growth Mindedness, Overcoming Obstacles, Community Development, Persistence, Adaptability, Empowerment, Compassion, Cultural Diversity, Mindfulness
Beginner · Course · 1 - 3 Months