Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Skills you'll gain: Customer Complaint Resolution, Telephone Skills, English Language, Customer Service, Customer Inquiries, Product Knowledge, Greeting Customers, Customer Communications Management, Writing, Business Writing, Verbal Communication Skills, Vocabulary, Grammar, Oral Expression, Communication
Mixed · Course · 1 - 3 Months

Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Adobe
Skills you'll gain: Adobe Acrobat, Document Management, Workflow Management, Collaborative Software, Process Design, Design Reviews, File Management, Presentations, Client Services, Graphic Design, Marketing Design, Digital Design, Version Control, Branding, Business Systems, Constructive Feedback
Mixed · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Spanish Language, Oral Expression, Verbal Communication Skills, Grammar, Language Learning, Business Communication, Oral Comprehension, Vocabulary
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Accounts, Collaborative Software, Telecommuting, Data Sharing, Virtual Environment, Public Speaking, Communication, Business Communication
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Music, World Music, Case Studies, Culture, Sociology, Cultural Diversity, Research, Analysis, Performing Arts, Critical Thinking, Creativity, Media and Communications, Communication
Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Travel Arrangements, Client Services, Booking (Sales), Proposal Development, Customer Service, Customer Data Management, Customer Communications Management, Office Procedures, Hospitality, Expense Management, Product Knowledge, Cost Estimation, Workflow Management, Document Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Evaluation, Unsupervised Learning, Deep Learning, Autoencoders, Anomaly Detection, Applied Machine Learning, Machine Learning, Supervised Learning, Decision Tree Learning, Predictive Modeling, Classification Algorithms, Data Preprocessing, Random Forest Algorithm, Data Manipulation, Feature Engineering, Dimensionality Reduction
Intermediate · Course · 1 - 3 Months

Infosec
Skills you'll gain: Incident Response, Computer Security Incident Management, Cybersecurity, Cyber Threat Hunting, Cyber Attacks, Threat Detection, Security Management, Digital Forensics, Disaster Recovery, Malware Protection, Vulnerability Assessments, Network Analysis, Technical Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Meeting Facilitation, Agile Project Management, Employee Coaching, Agile Methodology, Team Building, Conflict Management, Leadership and Management, Leadership, Team Leadership, Organizational Leadership, Kanban Principles, Decision Making, Active Listening
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Snowflake Schema, Dashboard, Data Warehousing, Relational Databases, Database Management, SQL, Business Intelligence, Data Management, Data Visualization Software, Data Analysis, Cloud Computing, Cloud Platforms, Market Share
Beginner · Guided Project · Less Than 2 Hours

ESSEC Business School
Skills you'll gain: Strategic Partnership, Community Development, Social Impact, Relationship Building, Cross-Functional Collaboration, Stakeholder Engagement, Governance, Innovation, Program Evaluation
Beginner · Course · 1 - 3 Months