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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.


Popular Business Communication Courses and Certifications


  • Status: Free Trial
    Free Trial
    V

    Voxy

    Low Intermediate English: Shopping & Customer Service

    Skills you'll gain: Customer Complaint Resolution, Telephone Skills, English Language, Customer Service, Customer Inquiries, Product Knowledge, Greeting Customers, Customer Communications Management, Writing, Business Writing, Verbal Communication Skills, Vocabulary, Grammar, Oral Expression, Communication

    4.4
    Rating, 4.4 out of 5 stars
    ·
    21 reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Generative AI for Customer Service Automation

    Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Adobe

    Document Design

    Skills you'll gain: Adobe Acrobat, Document Management, Workflow Management, Collaborative Software, Process Design, Design Reviews, File Management, Presentations, Client Services, Graphic Design, Marketing Design, Digital Design, Version Control, Branding, Business Systems, Constructive Feedback

    4.7
    Rating, 4.7 out of 5 stars
    ·
    151 reviews

    Mixed · Course · 1 - 4 Weeks

  • U

    Universidades Anáhuac

    Introductory Spanish for the Workplace

    Skills you'll gain: Spanish Language, Oral Expression, Verbal Communication Skills, Grammar, Language Learning, Business Communication, Oral Comprehension, Vocabulary

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Découvrez Zoom et ses fonctionnalités

    Skills you'll gain: User Accounts, Collaborative Software, Telecommuting, Data Sharing, Virtual Environment, Public Speaking, Communication, Business Communication

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Fandom, Community, and Identity in Popular Music

    Skills you'll gain: Music, World Music, Case Studies, Culture, Sociology, Cultural Diversity, Research, Analysis, Performing Arts, Critical Thinking, Creativity, Media and Communications, Communication

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    D

    Dubai College of Tourism

    The Travel Booking Lifecycle

    Skills you'll gain: Travel Arrangements, Client Services, Booking (Sales), Proposal Development, Customer Service, Customer Data Management, Customer Communications Management, Office Procedures, Hospitality, Expense Management, Product Knowledge, Cost Estimation, Workflow Management, Document Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    H

    H2O.ai

    Practical Machine Learning on H2O

    Skills you'll gain: Model Evaluation, Unsupervised Learning, Deep Learning, Autoencoders, Anomaly Detection, Applied Machine Learning, Machine Learning, Supervised Learning, Decision Tree Learning, Predictive Modeling, Classification Algorithms, Data Preprocessing, Random Forest Algorithm, Data Manipulation, Feature Engineering, Dimensionality Reduction

    4.5
    Rating, 4.5 out of 5 stars
    ·
    74 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Infosec

    Cyber Incident Response

    Skills you'll gain: Incident Response, Computer Security Incident Management, Cybersecurity, Cyber Threat Hunting, Cyber Attacks, Threat Detection, Security Management, Digital Forensics, Disaster Recovery, Malware Protection, Vulnerability Assessments, Network Analysis, Technical Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    178 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Agile Project Management: Leadership & Core Skills

    Skills you'll gain: Meeting Facilitation, Agile Project Management, Employee Coaching, Agile Methodology, Team Building, Conflict Management, Leadership and Management, Leadership, Team Leadership, Organizational Leadership, Kanban Principles, Decision Making, Active Listening

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Snowflake for Beginners: Make your First Snowsight Dashboard

    Skills you'll gain: Snowflake Schema, Dashboard, Data Warehousing, Relational Databases, Database Management, SQL, Business Intelligence, Data Management, Data Visualization Software, Data Analysis, Cloud Computing, Cloud Platforms, Market Share

    4.4
    Rating, 4.4 out of 5 stars
    ·
    54 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    E

    ESSEC Business School

    Les alliances qui changent les territoires : partenariats entre acteurs publics, acteurs privés et structures d'intérêt général pour le bien commun

    Skills you'll gain: Strategic Partnership, Community Development, Social Impact, Relationship Building, Cross-Functional Collaboration, Stakeholder Engagement, Governance, Innovation, Program Evaluation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    86 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular business communication courses

  • Low Intermediate English: Shopping & Customer Service: Voxy
  • Generative AI for Customer Service Automation : Edureka
  • Document Design: Adobe
  • Introductory Spanish for the Workplace: Universidades Anáhuac
  • Découvrez Zoom et ses fonctionnalités: Coursera
  • Fandom, Community, and Identity in Popular Music: University of Colorado Boulder
  • The Travel Booking Lifecycle: Dubai College of Tourism
  • Practical Machine Learning on H2O: H2O.ai
  • Cyber Incident Response: Infosec
  • Agile Project Management: Leadership & Core Skills: Packt

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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