Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

Skills you'll gain: Product Development, New Product Development, Risk Management, Innovation, Healthcare Industry Knowledge, Industrial Design, Stakeholder Engagement, User Requirements Documents, Market Opportunities, Market Analysis, Cost Benefit Analysis, Return On Investment, Health Technology, Regulatory Requirements, Project Management, Forecasting, Financial Analysis, Agile Methodology, Project Planning, Waterfall Methodology

Skills you'll gain: Equities, Balance Sheet, Securities (Finance), Financial Accounting, Financial Reporting, Accounting, Investments, Financial Statements, Financial Statement Analysis

Skills you'll gain: AI Product Strategy, Generative AI, Strategic Thinking, Business Strategy, Business Planning, Customer experience strategy (CX), Customer Insights, Strategic Planning, Value Propositions, Productivity Software, Case Studies

Skills you'll gain: Recurrent Neural Networks (RNNs), Exploratory Data Analysis, Deep Learning, Text Mining, Plot (Graphics), Matplotlib, Data Cleansing, Data Analysis, Data Preprocessing, Natural Language Processing, Data Manipulation, Python Programming, Machine Learning

Skills you'll gain: Project Finance, Environmental Social And Corporate Governance (ESG), Risk Management, Project Risk Management, Investments, Risk Analysis, Loans, Investment Management, Capital Expenditure, Finance, Economic Development, Sustainable Development, Corporate Finance, Due Diligence, Social Impact, Emerging Technologies

Skills you'll gain: Financial Reporting, Financial Accounting, Financial Statements, General Accounting, Accounting, Ledgers (Accounting), Financial Analysis, Cash Flows, Bookkeeping, Balance Sheet, Accounting Records, Income Statement

Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management

Skills you'll gain: Canva (Software), Workflow Management, Brochures, Marketing Design, Marketing Materials, Design, Digital Design, Graphic Design, Layout Design, File Management

Skills you'll gain: HubSpot CRM, Data Visualization, Data-Driven Decision-Making, Customer Relationship Management (CRM) Software, Dashboard, Business Analytics, Business Reporting, Forecasting, Key Performance Indicators (KPIs), Sales, Sales Management, Sales Process, Marketing Analytics, Customer Engagement, Goal Setting, Customer Data Management

Skills you'll gain: Presentations, Stakeholder Management, Data Visualization, Persuasive Communication, Stakeholder Communications, Stakeholder Analysis, Data Storytelling, Verbal Communication Skills, Communication, Storytelling, Public Speaking, Community Outreach, Strategic Communication, Project Management

Skills you'll gain: Professional Networking, Leadership Development, Relationship Building, Rapport Building, Business Consulting, Relationship Management, Consulting, Amazon Web Services, Technical Consulting, Continuous Improvement Process, Business Relationship Management, Project Management, Brand Management, Analysis, Active Listening, Requirements Analysis