IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Pennsylvania
Skills you'll gain: Ancient History, Art History, Anthropology, Social Studies, Timelines, World History, Cultural Diversity, Research Methodologies, Investigation, Storytelling
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Project Management Software, Project Management, User Feedback, Workflow Management, Project Documentation, Standard Operating Procedure, Process Improvement, Operational Efficiency, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Recurrent Neural Networks (RNNs), Model Evaluation, Supervised Learning, Feature Engineering, Transfer Learning, NumPy, Matplotlib, Convolutional Neural Networks, Statistical Methods, Deep Learning, Applied Machine Learning, Data Visualization, Keras (Neural Network Library), Python Programming, Pandas (Python Package), Seaborn, Applied Mathematics, Machine Learning, Machine Learning Algorithms, Tensorflow
Intermediate · Specialization · 3 - 6 Months

University of London
Skills you'll gain: Diplomacy, International Relations, Crisis Intervention, Sustainable Development, Human Services, Political Sciences, Public Policies, Social Studies, Coordination, Social Justice, Public Safety and National Security, Governance, Policy Analysis, World History, Case Studies
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: User Feedback, Customer Analysis, Customer experience improvement, Selling Techniques, Communication Strategies, Sales Process, Target Audience, Customer Insights, Stakeholder Communications, Analytical Skills, Customer Communications Management, Communication, Business Writing, Marketing Communications, Business Communication, Decision Making
Intermediate · Course · 1 - 4 Weeks

PracticalGrowth
Skills you'll gain: Team Motivation, Recognizing Others, Team Performance Management, Team Management, Team Building, Employee Engagement, Drive Engagement, Management Training And Development, Team Leadership, Telecommuting, Virtual Teams, Diversity and Inclusion, Employee Retention, Professional Development
Beginner · Course · 1 - 4 Weeks

Wesleyan University
Skills you'll gain: Storytelling, Writing and Editing, Storyboarding, Content Creation, Creativity
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Canva (Software), Content Performance Analysis, Collaborative Software, Marketing Strategies, Animations, Marketing Design, Brand Marketing, Marketing Automation, Content Marketing, Social Media Campaigns, Motion Graphics, Digital Media Strategy, Content Creation, Campaign Management, AI Enablement, Social Media Content, Marketing Materials, A/B Testing, Content Management, Version Control
Advanced · Course · 1 - 3 Months

Rice University
Skills you'll gain: Growth Mindedness, Stress Management, Resilience, Mindfulness, Personal Development, Self-Awareness, Compassion, Personal Attributes, Positivity, Empathy, Mental Health, Mental Concentration, Interpersonal Communications, Communication, Emotional Intelligence, Social Impact, Behavioral Health, Cognitive flexibility, Persistence, Overcoming Obstacles
Beginner · Specialization · 3 - 6 Months

Duke University
Skills you'll gain: Deep Learning, MLOps (Machine Learning Operations), Responsible AI, Model Evaluation, Data Ethics, Data Management, Project Management Life Cycle, Unsupervised Learning, Human Computer Interaction, User Experience Design, Classification And Regression Tree (CART), Data Quality, Model Deployment, Data Preprocessing, Human Centered Design, Machine Learning, Project Management, Product Management, Product Design, Data Science
Beginner · Specialization · 3 - 6 Months

LearnKartS
Skills you'll gain: Prompt Engineering, Search Engine Optimization, Blogs, Email Marketing, Email Automation, Keyword Research, Google Gemini, Web Analytics and SEO, Marketing Automation, Content Creation, Content Strategy, ChatGPT, Social Media Content, Digital Content, Content Marketing, Generative AI, Digital Marketing, Copywriting, Lead Generation, Automation
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Excel Formulas, Microsoft Excel, Data Cleansing, Data Manipulation, Data Preprocessing, Spreadsheet Software, Data Transformation, Data Validation, Data Analysis, Pivot Tables And Charts, Automation
Intermediate · Course · 1 - 3 Months