IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Santa Cruz
Skills you'll gain: Software Development Life Cycle, Agile Project Management, Collaborative Software, Software Development, System Testing, Acceptance Testing, Test Case, Python Programming, Cloud Management, Computer Science
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Google Workspace, Generative AI, Language Interpretation, Translation, and Studies, Collaborative Software, Bilingual (Spanish/English)
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Linux Servers, Linux Administration, Linux, TCP/IP, Network Administration, Servers, Network Protocols, System Configuration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Risk Analysis, Lending and Underwriting, Financial Analysis, Financial Market, Commercial Lending, Financial Regulation, Working Capital, Bank Regulations, Portfolio Management, Balance Sheet
Beginner · Course · 1 - 3 Months

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Routing Protocols, Network Routing, TCP/IP, Network Routers, Virtual Private Networks (VPN), OSI Models, Computer Networking, General Networking, Network Protocols, Networking Hardware, Network Switches, Network Troubleshooting, Local Area Networks, Network Performance Management, Network Infrastructure, Wireless Networks, Network Security, Network Model, Network Analysis
Beginner · Specialization · 3 - 6 Months
Starweaver
Skills you'll gain: Generative AI Agents, CrewAI, AI Orchestration, Generative AI, Agentic systems, Prompt Patterns, Tool Calling, LLM Application, Model Deployment, Responsible AI, Scalability, Application Deployment, Collaboration, Data Integration, Job Evaluation, Logical Reasoning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Data Presentation, Storytelling, Interactive Data Visualization, Data Visualization, Infographics, Dashboard, Data Visualization Software, Presentations, Data-Driven Decision-Making, Persuasive Communication
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Innovation, Product Lifecycle Management, New Product Development, Design Thinking, Agile Product Development, Product Development, Product Management, Business Modeling, Product Strategy, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Business Metrics, Customer experience improvement, Lean Methodologies
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Storage, Data Storage, Amazon CloudWatch, File Systems, Data Migration, System Monitoring, Security Controls
Beginner · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Media and Communications, Peer Review, Research, Cultural Responsiveness, Social Impact, Social Sciences, Investigation, Probability & Statistics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Data Loss Prevention, Identity and Access Management, Security Management, Authorization (Computing), System Configuration, User Accounts, Collaborative Software, Data Governance, Live Streaming
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Procurement, Strategic Sourcing, Bidding, Proposal Development, Standard Operating Procedure, Business Writing, Decision Making, Data Compilation
Beginner · Course · 1 - 4 Weeks