IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Northeastern University
Skills you'll gain: Workforce Planning, Workforce Management, Human Resource Strategy, Human Resources Management and Planning, Community Health, Performance Measurement, Health Care Administration, Talent Management, Employee Surveys, Capacity Planning, Interviewing Skills, Needs Assessment, Forecasting
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Google Analytics, Web Analytics, Content Performance Analysis, Performance Metric, Responsive Web Design
Mixed · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Global Marketing, Branding, Brand Strategy, Brand Management, Brand Awareness, Marketing, Innovation, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Management, IT Automation, Virtual Machines, Cloud Infrastructure, Google Cloud Platform, Serverless Computing, TCP/IP
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Penetration Testing, Cybersecurity, Anomaly Detection, Cyber Threat Intelligence, Threat Detection, AI Security, Security Awareness, Network Analysis, Generative AI, Prompt Engineering, Email Security, Machine Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: SonarQube, Vulnerability, Code Review, CI/CD, Secure Coding, GitLab, Jenkins, Application Security, Vulnerability Assessments, Software Quality Assurance, Maintainability, Kubernetes, GitHub, Software Installation, Security Management, Data Integration, Performance Tuning, Quality Improvement, Technical Management, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cybersecurity, TCP/IP, Cyber Attacks, Endpoint Security, Network Routing, Threat Detection, Firewall, Computer Networking, Wireless Networks, Information Technology Infrastructure Library, Vulnerability Assessments
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Brute-force attacks, Cryptography, Encryption, Python Programming, Scripting, User Interface (UI), Statistical Programming, UI Components, Application Development
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Generative AI, Customer Insights, Prompt Engineering, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Email Automation, Responsible AI, Business Process Automation, Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Threat Modeling, Cloud Security, Cyber Threat Intelligence, Open Web Application Security Project (OWASP), Data Governance, Security Information and Event Management (SIEM), Cloud Computing Architecture, Incident Response, Identity and Access Management, Cloud Infrastructure, DevSecOps, AWS Identity and Access Management (IAM), MITRE ATT&CK Framework, Business Continuity Planning, Data Management, Virtual Machines, System Monitoring, Network Monitoring, Zero Trust Network Access, Disaster Recovery
Beginner · Specialization · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Agile Methodology, Agile Project Management, Project Implementation, Prioritization, Project Coordination, Stakeholder Analysis, Project Planning, Kanban Principles, Simulation and Simulation Software, Case Studies, Project Management, Team Oriented, Stakeholder Engagement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Post-Production, Adobe After Effects, Video Editing, 3D Assets, 3D Modeling, Cinematography, Virtual Environment, Computer Graphics, Photo/Video Production and Technology, Animations
Intermediate · Course · 1 - 4 Weeks