Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Application Deployment, Azure DevOps, Continuous Deployment, Git (Version Control System), Version Control, Microsoft Azure, Release Management, Code Review

Skills you'll gain: Stakeholder Communications, Customer Insights, Product Management, Product Improvement, New Product Development, Product Lifecycle Management, Product Roadmaps, Innovation, Agile Methodology, Business Analytics, Data-Driven Decision-Making, Product Testing, Lean Methodologies, Continuous Improvement Process

Skills you'll gain: Business Strategy, Strategic Planning, Strategic Leadership, Strategic Thinking, Organizational Strategy, Strategic Decision-Making, Business Planning, Competitive Analysis, Business Management, Market Analysis, Innovation, Critical Thinking and Problem Solving, Business Analysis, Risk Analysis, Business Process Improvement, Analysis, Case Studies

Skills you'll gain: Prospecting and Qualification, Sales Presentations, Persona Development, Inside Sales, Sales Prospecting, Sales Process, Target Audience, Sales Strategy, Lead Generation, Customer Analysis, Customer Relationship Management (CRM) Software, Professional Networking

Skills you'll gain: User Flows, UI Components, Figma (Design Software), User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Interaction Design, User Experience Design, Usability, Prototyping, Animations

Skills you'll gain: Ubuntu, Operating System Administration, TCP/IP, Security Controls, Service Management, File Management, SQL

Skills you'll gain: Continuous Integration, Continuous Deployment

Skills you'll gain: Cloud Security, Network Security, Encryption, Data Security, Cloud Computing, Cybersecurity, Cloud Standards, Threat Detection, Google Cloud Platform, Infrastructure Security, Authentications, Authorization (Computing), Data Governance, Multi-Factor Authentication, Identity and Access Management

Skills you'll gain: Web Content Accessibility Guidelines, User Experience Design, Design and Product, Digital Design, User Interface (UI), Technical Writing, Usability Testing, Design Research, User Centered Design, Content Creation, Style Guides, Content Strategy, Writing, Information Architecture, Product Design

Skills you'll gain: User Interface (UI) Design, Usability, User Experience Design, Web Design, UI Components, Wireframing, Prototyping, Mockups, Data Sharing, AI Workflows

Skills you'll gain: Kubernetes, Application Deployment, Cloud-Native Computing, Containerization, YAML, DevOps, Scalability, Package and Software Management