IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Pennsylvania
Skills you'll gain: Spreadsheet Software, Financial Modeling, Regression Analysis, Excel Formulas, Business Modeling, Simulation and Simulation Software, Operations Research, Microsoft Excel, Google Sheets, Probability Distribution, Analysis, Forecasting, Predictive Analytics, Risk Analysis, Statistical Methods, Data Analysis Software, Process Optimization, Decision Tree Learning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Scala Programming, Data Pipelines, Test Driven Development (TDD), Apache Airflow, Data Lakes, Apache Spark, CI/CD, Apache Kafka, Data Quality, Data Infrastructure, Cloud Engineering, Data Architecture, Performance Tuning, Unit Testing, Data Transformation, Data Processing, Data Validation, Real Time Data, Big Data, Data Integrity
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Risk Analysis, Business Risk Management, Simulation and Simulation Software, Return On Investment, Data Analysis, Data Modeling, Financial Modeling, Microsoft Excel, Data-Driven Decision-Making, Probability Distribution, Business Modeling, Strategic Decision-Making
Intermediate · Course · 1 - 4 Weeks

Peking University
Skills you'll gain: Language Learning, Language Competency, Oral Expression, Vocabulary, Grammar, Oral Comprehension, Culture
Beginner · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Social Media, Social Media Marketing, Target Audience, Social Media Strategy, Digital Transformation, Professional Networking, Marketing Strategies, Social Network Analysis, Market Analysis, Real Time Data
Mixed · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Creative Thinking, Creative Problem-Solving, Creativity, Brainstorming, Architectural Design, Storytelling, Design Thinking, Design Elements And Principles, Curiosity, Empathy, Design Strategies, Critical Thinking and Problem Solving, Teamwork, Creative Design, Collaboration, Cultural Responsiveness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Applied Machine Learning, Analysis, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Precision Medicine, Responsible AI, Drug Development, AI Product Strategy, Clinical Trials, Tensorflow, Pharmaceuticals, PyTorch (Machine Learning Library), AI Enablement, Bioinformatics, Healthcare Ethics, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Generative AI, AI Personalization, Generative AI Agents, Regulatory Affairs, Hospital Medicine, Drug Interaction, Agentic systems
Beginner · Course · 1 - 3 Months

Skills you'll gain: Performance Analysis, Performance Testing, Performance Measurement, Benchmarking, Data Modeling, Data Processing, Extract, Transform, Load, Data-Driven Decision-Making, Statistical Analysis
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: SQL, Metadata Management, SAS (Software), Data Management, Relational Databases, Data Manipulation, Data Transformation, Query Languages, Data Governance, Data Integration, Automation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Shiny (R Package), Interactive Data Visualization, Data Visualization, R (Software), Dashboard, User Interface (UI), Data Visualization Software, UI Components, Data Integration, Server Side, Web Applications, Application Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, Ideation, Customer Insights, Social Media Marketing, AI Personalization, Copywriting, Brainstorming, Social Media Content, Content Marketing, Content Creation, Target Audience, Digital Marketing
Beginner · Course · 1 - 3 Months