Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

Skills you'll gain: Restful API, API Design, Application Deployment, Authentications, Cloud Deployment, User Accounts, Debugging, Operational Databases, Back-End Web Development, Software Testing, Software Development, Database Development, Continuous Integration

Skills you'll gain: Instructional Design, Learning Theory, User Experience Design, Design, Design Thinking, Disabilities, Education Software and Technology, Professional Development, Diversity Equity and Inclusion Initiatives, User Centered Design, Emerging Technologies

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Intrusion Detection and Prevention, Role-Based Access Control (RBAC), AWS Identity and Access Management (IAM), Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Computing, Malware Protection, Threat Modeling, Cloud Security, Load Balancing, Security Engineering, User Accounts, Authorization (Computing), Identity and Access Management, Network Security, Information Systems Security, Cybersecurity, Encryption, Geographic Information Systems

Skills you'll gain: Artificial Intelligence, Psychology, Human Learning, Anthropology, Human Factors, Science and Research, Robotics

Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

Skills you'll gain: Responsive Web Design, User Interface (UI) Design, User Interface (UI), Web Design, Maintainability, Layout Design, Cascading Style Sheets (CSS), Usability, Web Applications, Hypertext Markup Language (HTML), Color Theory, Animations, Creativity

Skills you'll gain: Business Analysis, Business Process Modeling, Stakeholder Analysis, Process Optimization, Requirements Management, Business Requirements, Stakeholder Management, Process Analysis, Data Modeling, Agile Methodology, Stakeholder Engagement, Requirements Analysis, Process Improvement, User Story, Project Management, Data Flow Diagrams (DFDs), Risk Management, Business Process, Needs Assessment, Ethical Standards And Conduct

Skills you'll gain: Android Studio, Android Development, Android (Operating System), Mobile Development, Application Development, Mobile Development Tools, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Human Computer Interaction, Interaction Design, Usability, Development Testing, Debugging

Skills you'll gain: Model View Controller, Apple iOS, Apple Xcode, Swift Programming, User Interface (UI), Mobile Development, UI Components, User Interface and User Experience (UI/UX) Design, Application Frameworks, Computer Programming

Skills you'll gain: Business Process, Process Analysis, Process Improvement, Business Process Management, Data Mining, Business Process Modeling, Process Optimization, Data Processing, Operational Analysis, Performance Analysis, Real Time Data, Data Science, Predictive Modeling, Verification And Validation, Model Evaluation

Skills you'll gain: Database Design, SQL, Relational Databases, PostgreSQL, Database Theory, Database Management, Data Modeling, Databases, Data Integrity