IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Communication Planning, Project Documentation, Collaborative Software, Taking Meeting Minutes, Internal Communications, Accountability, Team Oriented, Stakeholder Communications, Meeting Facilitation, Document Management, Communication Strategies, Project Coordination, Workflow Management, Project Management, Communication, Stakeholder Engagement, Governance, Business Communication
Beginner · Course · 1 - 4 Weeks

Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Prioritization, Goal Setting, Productivity, Organizational Skills, Planning, Time Management, Creativity, Personal Development, Collaborative Software, Adaptability, Resilience
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Exploratory Data Analysis, Autoencoders, Feature Engineering, Unsupervised Learning, Supervised Learning, Classification Algorithms, Regression Analysis, Dimensionality Reduction, Time Series Analysis and Forecasting, Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Reinforcement Learning, Generative Adversarial Networks (GANs), Deep Learning, Data Analysis, Statistical Methods, Data Preprocessing, Machine Learning, Data Science, Python Programming
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Engineering, LLM Application, OpenAI API, Anthropic Claude, Authentications, Large Language Modeling, Command-Line Interface, Cloud API, Real Time Data, Key Management, Development Environment, Application Programming Interface (API), Python Programming
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Workflow Management, Coordinating, Project Coordination, Organizational Skills, Work Breakdown Structure, Project Management Software, Project Management, Dependency Analysis
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Intellectual Property, Cyber Attacks, Cybersecurity, Data Security, Storytelling, Content Creation, Cyber Security Strategy, Vulnerability Assessments, Security Management, Creativity, Social Skills, Interpersonal Communications, Communication, Personal Care, digital literacy, Health And Wellness Coaching, Problem Solving, Collaboration, Computer Literacy, Data Literacy
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Graph Theory, Network Analysis, Social Network Analysis, NoSQL, Data Science, Query Languages, Visualization (Computer Graphics), Applied Machine Learning, Data Transformation, Big Data, Python Programming, Spatial Data Analysis, Advanced Analytics, Deep Learning, Machine Learning, Machine Learning Algorithms, Time Series Analysis and Forecasting, Simulations
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Ansible, Application Deployment, Continuous Deployment, CI/CD, Cloud Deployment, IT Automation, Configuration Management, Infrastructure as Code (IaC), Application Servers, YAML, Cloud Infrastructure, Requirements Analysis
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Ancient History, Liberal Arts, Ethical Standards And Conduct, General Science and Research, Scientific Methods, Mathematics Education, Governance
Mixed · Course · 1 - 4 Weeks
University of Illinois at Urbana-Champaign
Skills you'll gain: Business Strategy, Data Visualization, Data Storytelling, Management Accounting, Model Evaluation, Fund Accounting, Operations Management, Organizational Change, Audit Planning, Mergers & Acquisitions, Financial Statement Analysis, Project Closure, Risk Management, Social Determinants Of Health, Revenue Recognition, Entrepreneurship, Data Governance, Financial Auditing, Generative AI, Supply And Demand
Earn a degree
Degree · 1 - 4 Years

Coursera
Skills you'll gain: Embedded Software, Real-Time Operating Systems, Embedded Systems, Software Architecture, Pseudocode, Systems Architecture, Software Systems, Hardware Architecture, Computer Hardware, System Programming, Computer Architecture, Software Design, Cross Platform Development, Application Design, Software Design Patterns, Systems Design, Internet Of Things, Systems Integration, Maintainability, Peripheral Devices
Intermediate · Specialization · 1 - 3 Months