IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Public Speaking, Presentations, Verbal Communication Skills, Storytelling, Drive Engagement, Communication, Persuasive Communication, Non-Verbal Communication, Business Writing, Composure, Adaptability, Creativity
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: WordPress, Content Management, Web Design, Logo Design, Web Design and Development, Content Creation, Creativity
Intermediate · Guided Project · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Negotiation, Emotional Intelligence, Relationship Building, Conflict Management, Communication, Leadership, Empowerment, Assertiveness, Planning, Adaptability
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Field-Programmable Gate Array (FPGA), Hardware Design, Verification And Validation, Electronic Systems, Embedded Systems, Electronics Engineering, Application Specific Integrated Circuits, Electronic Hardware, Electronics, Systems Design, Software Design, Program Development, Integrated Development Environments, System Design and Implementation, Computer Architecture, Eclipse (Software), Computational Logic, Hardware Architecture, Software Development, Computer Engineering
Build toward a degree
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Network Troubleshooting, Information Systems Security, Systems Administration, Desktop Support, Computer Networking, OSI Models, Routing Protocols, Cloud Infrastructure, Package and Software Management, Operating System Administration, Network Security, Application Security, Cybersecurity, Help Desk Support, Software Installation, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months

University at Buffalo
Skills you'll gain: Personal protective equipment, Electrical Substation, Electrical Power, Electric Power Systems, Electrical Systems, Environmental Regulations, Energy and Utilities, Basic Electrical Systems, Oil and Gas, Safety Training, Electrical Equipment, Occupational Safety and Health Administration (OSHA), Hazard Analysis, Workforce Development, Billing, Sustainable Development, Safety Standards, Sustainable Technologies, Supply Chain, Regulatory Affairs
Beginner · Specialization · 3 - 6 Months

Macquarie University
Skills you'll gain: Excel Formulas, Microsoft Excel, Data Cleansing, Data Manipulation, Data Preprocessing, Spreadsheet Software, Data Transformation, Data Validation, Data Analysis, Pivot Tables And Charts, Automation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Test Automation, Test Execution Engine, System Testing, Software Testing, Regression Testing, Test Case, CI/CD, Integration Testing, Maintainability, Automation, Test Data, Quality Assurance, Scalability, SAP Applications
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Analytics, Business Analytics, Data Analysis, Data-Driven Decision-Making, Business Intelligence, Big Data, Data Visualization, Data Presentation, Statistical Programming, Microsoft Excel, Data Visualization Software, Data Collection, Case Studies
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Mobile Security, AI Security, Threat Detection, Security Controls, Exploit development, Threat Modeling, Hardening, Endpoint Security, Artificial Intelligence, Mobile Development Tools, Deep Learning, Prompt Engineering, Incident Response, Information Privacy
Intermediate · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: TCP/IP, Network Protocols, Network Infrastructure, Network Security, OSI Models, Network Architecture, Routing Protocols, Wireless Networks, Computer Networking, Network Routing, Network Performance Management, Application Security, Network Model, Software-Defined Networking, Computer Security Awareness Training
Intermediate · Course · 1 - 3 Months
Vanderbilt University
Skills you'll gain: AI Enablement, AI Product Strategy, Agentic systems, Human Resource Strategy, Scalability, Responsible AI, Solution Design, Procurement, Decision Making
Beginner · Course · 1 - 3 Months