IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: MLOps (Machine Learning Operations), Model Evaluation, Business Metrics, Feature Engineering, Predictive Modeling, Random Forest Algorithm, Supervised Learning, Scikit Learn (Machine Learning Library), Data Preprocessing, Applied Machine Learning, Performance Metric, Regression Analysis, Continuous Monitoring, Statistical Methods, Algorithms
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Classification And Regression Tree (CART), Model Deployment, Decision Tree Learning, Predictive Modeling, Model Evaluation, Feature Engineering, Machine Learning Methods, Random Forest Algorithm, Applied Machine Learning, Performance Tuning, Statistical Machine Learning, Scikit Learn (Machine Learning Library), Performance Analysis
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Word, Microsoft 365, Collaborative Software, Microsoft Office, Productivity Software, Document Management, Technical Documentation, Microsoft Windows, Writing, Editing, Computer Literacy, Web Content Accessibility Guidelines, Peer Review
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Project Documentation, Taking Meeting Minutes, Technical Documentation, Meeting Facilitation, Follow Through, Action Oriented, Delegation Skills, Team Oriented, Accountability, AI Product Strategy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Transaction Processing, Data Lakes, Data Architecture, Databricks, Data Infrastructure, Data Pipelines, Data Warehousing, Database Architecture and Administration, Data Integration, Apache Spark, Data Processing, Real Time Data, Big Data, Data Integrity, Scalability, Performance Tuning, Data Management, SQL
Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Emotional Intelligence, Sales Process, B2B Sales, Self-Awareness, Empathy & Emotional Intelligence, Personal Development, Selling Techniques, Sales Management, General Sales Practices, Sales Enablement, Sales Strategy, Customer Relationship Building, Consultative Selling, Sales, Decision Making, Stakeholder Engagement, Behavioral Economics, Stakeholder Management, Customer Insights, Overcoming Objections
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Medical Privacy, Medical Records, Medical Office Procedures, Medical Assistance, Conflict Management, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management and Medical Records, Health Information Management, Electronic Medical Record, Patient Registration, Patient Coordination, Cultural Responsiveness, Electronic Medical Record System, Medical History Documentation, Patient Education And Counseling, Care Coordination, Patient-centered Care, Professionalism, Professional Development, Time Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Penetration Testing, Metasploit, Exploitation techniques, Cloud Security, Vulnerability Scanning, Cyber Security Assessment, Network Security, Application Security, Vulnerability Assessments, Cybersecurity, Mobile Security, Human Factors (Security), Network Analysis, Scripting, Virtual Machines, Linux, Technical Communication
Advanced · Course · 3 - 6 Months

Arizona State University
Skills you'll gain: Intellectual Property, Cyber Attacks, Cybersecurity, Data Security, Storytelling, Content Creation, Cyber Security Strategy, Vulnerability Assessments, Security Management, Creativity, Social Skills, Interpersonal Communications, Communication, Personal Care, digital literacy, Health And Wellness Coaching, Problem Solving, Collaboration, Computer Literacy, Data Literacy
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Graph Theory, Network Analysis, Social Network Analysis, NoSQL, Data Science, Query Languages, Visualization (Computer Graphics), Applied Machine Learning, Data Transformation, Big Data, Python Programming, Spatial Data Analysis, Advanced Analytics, Deep Learning, Machine Learning, Machine Learning Algorithms, Time Series Analysis and Forecasting, Simulations
Intermediate · Course · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Ancient History, Liberal Arts, Ethical Standards And Conduct, General Science and Research, Scientific Methods, Mathematics Education, Governance
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Services, Cloud Platforms
Beginner · Course · 1 - 3 Months