Designing Project Information Hubs for Performance

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Designing Project Information Hubs for Performance

This course is part of Program Management and the Art of Communication Specialization

Instructor: William A. Brantley

Included with

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5 modules

Gain insight into a topic and learn the fundamentals.

12 reviews

Beginner level

No prior experience required

7 hours to complete

Flexible schedule

Learn at your own pace

5 modules

Gain insight into a topic and learn the fundamentals.

12 reviews

Beginner level

No prior experience required

7 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Build effective communication networks for programs and projects to improve collaboration and transparency.
Manage the flow of information and apply knowledge management to organize project data efficiently.
Apply best practices for reporting, meetings, and stakeholder communication to enhance project performance.
Diagnose and fix communication breakdowns while creating better information‑sharing habits across teams.

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

25 assignments

Taught in English

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Build your subject-matter expertise

This course is part of the Program Management and the Art of Communication Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 5 modules in this course

Master the flow of information that drives every successful project and program. In this course, you’ll learn how to manage complex communication networks, turning overwhelming data and messages into clarity, alignment, and action.

You’ll explore advanced tools and techniques to coordinate information across teams, empower project managers, and ensure strategic goals are met. Whether you’re leading traditional or agile initiatives, you’ll discover how to streamline communication, enhance team collaboration, and prevent information overload. Perfect for CAPMs, PMPs, and agile professionals, this course helps you go beyond certification to master the art of communication at scale—and earn 10 professional development units (PDUs) along the way.

The first week starts with defining program and project communication networks. We will discuss the Boston Big Dig Project as an example of the challenges inherent in large-scale communication networks.

What's included

5 videos8 readings6 assignments

5 videos Total 46 minutes

1.1.1 What Are Communication Networks? 9 minutes
1.2.1 How to Build a Communication Network for a Program or Project - Part One - Video 7 minutes
1.3.1 How to Build a Communication Network for a Program or Project - Part Two - Video 11 minutes
1.4.1 Scaling Up the Program or Project Communication Network - Video 10 minutes
1.5.1 Putting It All Together: The Project Management Information System - Video 9 minutes

8 readings Total 27 minutes

Orientation and Welcome! 2 minutes
Course Syllabus 5 minutes
1.1.2 What Are Communication Networks? - Summary Points 4 minutes
1.2.2 How to Build a Communication Network for a Program or Project - Part One - Summary Points 3 minutes
1.3.2 How to Build a Communication Network for a Program or Project - Part Two - Summary Points 5 minutes
1.4.2 Scaling Up the Program or Project Communication Network - Summary Points 4 minutes
1.5.2 Putting It All Together: The Project Management Information System - Summary Points 3 minutes
Week 1 Resources 1 minute

6 assignments Total 40 minutes

1.6.1 Quiz 15 minutes
1.1.3 What Are Communication Networks? Knowledge Check 5 minutes
1.2.3 How to Build a Communication Network for a Program or Project - Part One - Knowledge Check 5 minutes
1.3.3 How to Build a Communication Network for a Program or Project - Part Two - Knowledge Check 5 minutes
1.4.3 Scaling Up the Program or Project Communication Network - Knowledge Check 5 minutes
1.5.3 Putting It All Together: The Project Management Information System - Knowledge Check 5 minutes

This week describes the types of information in a program or project. How information moves through the program or project communication networks and how to use knowledge management to effectively handle program and project data and information.

What's included

5 videos6 readings6 assignments

5 videos Total 29 minutes

2.1.1 The Types of Information in a Program/Project - Video 5 minutes
2.2.1 How Information Moves in a Program/Project - Video 7 minutes
2.3.1 Knowledge Management in Programs and Projects - Part One - Video 3 minutes
2.4.1 Knowledge Management in Programs and Projects - Part Two - Video 8 minutes
2.5.1 Putting It All Together - Video 5 minutes

6 readings Total 16 minutes

2.1.2 The Types of Information in a Program/Project - Summary Points 3 minutes
2.2.2 How Information Moves in a Program/Project - Summary Points 4 minutes
2.3.2 Knowledge Management in Programs and Projects - Part One - Summary Points 2 minutes
2.4.2 Knowledge Management in Programs and Projects - Part Two - Summary Points 4 minutes
2.5.2 Putting It All Together - Summary Points 2 minutes
Week 2 Resources 1 minute

6 assignments Total 40 minutes

2.6.1 Quiz 15 minutes
2.1.3 The Types of Information in a Program/Project - Knowledge Check 5 minutes
2.2.3 How Information Moves in a Program/Project - Knowledge Check 5 minutes
2.3.3 Knowledge Management in Programs and Projects - Part One - Knowledge Check 5 minutes
2.4.3 Knowledge Management in Programs and Projects - Part Two - Knowledge Check 5 minutes
2.5.3 Putting It All Together - Knowledge Check 5 minutes

This week you will learn best practices for program and project communication. We will discuss the best ways to report project status, hold effective meetings, and communicate information to stakeholders.

What's included

4 videos5 readings5 assignments

4 videos Total 25 minutes

3.1.1 The Program/Project Communication Plan - Video 5 minutes
3.2.1 Reporting Program/Project Status - Video 8 minutes
3.3.1 Effective Meeting Practices - Video 6 minutes
3.4.1Communicating Program/Project Status to Stakeholders - Video 6 minutes

5 readings Total 15 minutes

3.1.2 The Program/Project Communication Plan - Summary Points 3 minutes
3.2.2 Reporting Program/Project Status - Summary Points 5 minutes
3.3.2 Effective Meeting Practices - Summary Points 3 minutes
3.4.2 Communicating Program/Project Status to Stakeholders - Summary Points 3 minutes
Week 3 Resources 1 minute

5 assignments Total 35 minutes

3.5.1 Quiz 15 minutes
3.1.3 The Program/Project Communication Plan - Knowledge Check 5 minutes
3.2.3 Reporting Program/Project Status - Knowledge Check 5 minutes
3.3.3 Effective Meeting Practices - Knowledge Check 5 minutes
3.4.3 Communicating Program/Project Status to Stakeholders - Knowledge Check 5 minutes

For the last week, we will discuss ways to troubleshoot common program and project communication networks challenges. What to do when the communication network is growing out of control, when information is becoming lost in the network, or if you are not receiving proper feedback. We end the week with ways to teach your program or project team good information management habits.

What's included

5 videos6 readings6 assignments

5 videos Total 29 minutes

4.1.1 The Network is Growing Too Big - Video 5 minutes
4.2.1 Information is Getting Lost in the Network - Video 7 minutes
4.3.1 Information Only Goes One Way - Video 7 minutes
4.4.1 How To Tell If Information is Being Transmitted Accurately - Video 6 minutes
4.5.1 Teaching Your Program Or Project Team Good Information Management Habits - Video 4 minutes

6 readings Total 17 minutes

4.1.2 The Network is Growing Too Big - Summary Points 3 minutes
4.2.2 Information is Getting Lost in the Network - Summary Points 4 minutes
4.3.2 Information Only Goes One Way - Summary Points 4 minutes
4.4.2 How To Tell If Information is Being Transmitted Accurately - Summary Points 3 minutes
4.5.2 Teaching Your Program Or Project Team Good Information Management Habits - Summary Points 2 minutes
Week 4 Resources 1 minute

6 assignments Total 40 minutes

4.6.1 Quiz 15 minutes
4.1.3 The Network is Growing Too Big - Knowledge Check 5 minutes
4.2.3 Information is Getting Lost in the Network - Knowledge Check 5 minutes
4.3.3 Information Only Goes One Way - Knowledge Check 5 minutes
4.4.3 How To Tell If Information is Being Transmitted Accurately - Knowledge Check 5 minutes
4.5.3 Teaching Your Program Or Project Team Good Information Management Habits - Knowledge Check 5 minutes

What's included

4 readings2 assignments

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Instructor

William A. Brantley

University of Maryland, College Park

11 Courses 7,177 learners

Offered by

University of Maryland, College Park

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