Are there any prerequisites for this course?

No prior Six Sigma experience is required. This is a beginner-level course.

Will I receive a certificate after completion?

Yes, you’ll earn a certificate validating your ability to apply Lean Six Sigma fundamentals and Define phase concepts.

What will I get if I subscribe to this Specialization?

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Foundations of Six Sigma Define Phase Training

Foundations of Six Sigma Define Phase Training

This course is part of Six Sigma Yellow Belt Exam Prep Certification Specialization

Instructor: Priyanka Mehta

Included with

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3 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

No prior experience required

7 hours to complete

Flexible schedule

Learn at your own pace

3 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

No prior experience required

7 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Define Six Sigma improvement projects using the Define phase and core metrics
Select high-impact Lean Six Sigma projects aligned to business goals
Build effective project charters with scope, KPIs, and financial benefits
Apply Lean principles to reduce waste and improve process efficiency

Skills you'll gain

Pareto Chart
Continuous Improvement Process
Waste Minimization
Business Metrics
Process Improvement
Lean Methodologies
Project Scoping
Project Planning
Problem Solving
Process Analysis
Six Sigma Methodology
Cost Benefit Analysis
Quality Improvement
Business Process
Lean Six Sigma
Performance Metric
Skills section collapsed. Showing 10 of 16 skills.

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Build your subject-matter expertise

This course is part of the Six Sigma Yellow Belt Exam Prep Certification Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 3 modules in this course

This Lean Six Sigma course equips you with the skills to define improvement opportunities, select the right projects, and apply Lean principles for measurable business impact. Begin by learning the essentials of Six Sigma and Lean, including the Define phase, continuous improvement evolution, problem-solving strategies, and Six Sigma roles. Build a strong foundation with VoC, VoB, VoE, CTQ, COPQ, Pareto analysis, and core metrics to clearly identify and define high-impact improvement initiatives.

Next, move into Lean Six Sigma project selection and execution. Learn how to develop effective project charters by defining business cases, problem and goal statements, scope, milestones, KPIs, and expected financial benefits. Explore Lean methodology, the 3Ms, waste reduction using TIMWOODS and DOWNTIME, and 5S practices to create efficient, value-driven processes and support sustainable enterprise-wide improvement. By the end of this course, you will be able to: - Understand Six Sigma Fundamentals: Apply Six Sigma, Lean concepts, and the Define phase - Select the Right Projects: Identify and prioritize high-impact Lean Six Sigma initiatives - Build Project Charters: Define scope, goals, KPIs, and financial benefits - Apply Lean Principles: Reduce waste using TIMWOODS, DOWNTIME, and 5S practices No prior Six Sigma experience required; ideal for beginners, aspiring Six Sigma professionals, and business teams seeking foundational continuous improvement skills.

This module introduces the fundamentals of Six Sigma and the Define phase, focusing on problem identification, process thinking, and continuous improvement. Learn key concepts such as Six Sigma and Lean, VoC, VoB, and VoE, Six Sigma roles, CTQ, COPQ, Pareto analysis, and core metrics. Understand project charters, problem-solving strategies, and deliverables essential for defining high-impact improvement projects.

What's included

14 videos1 reading2 assignments

14 videos Total 40 minutes

Introduction to Define Phase 2 minutes
Learning Objectives 1 minute
Six Sigma 2 minutes
Lean 6 minutes
Continuous Improvement Process: Evolution 7 minutes
Six Sigma Deliverables 5 minutes
Problem-Solving Strategy 3 minutes
Types of VoC Campaigns 4 minutes
VoC Tools 2 minutes
Voice of the Business (VOB) 2 minutes
Voice of the Employee (VOE) 3 minutes
Six Sigma Roles and Responsibilities 1 minute
Drivers of Six Sigma 1 minute
Key Takeaways 1 minute

1 reading Total 10 minutes

Course Syllabus 10 minutes

2 assignments Total 50 minutes

Quiz on Introduction to Six Sigma & Define Phase 15 minutes
Assessment for Introduction to Six Sigma & Define Phase 35 minutes

This module introduces the fundamentals of Six Sigma and the metrics used to measure performance and improvement impact. You will understand core Six Sigma processes, define projects using clear charters, and identify Critical-to-Quality (CTQ) requirements. The module also covers Cost of Poor Quality (COPQ), Pareto analysis, and essential Six Sigma metrics to prioritise issues, quantify losses, and support data-driven improvement decisions.

What's included

9 videos2 assignments

9 videos Total 22 minutes

Learning Objectives 0 minutes
Process 4 minutes
Project Charter 2 minutes
Critical-to-Quality (CTQ) 4 minutes
Cost of Poor Quality (COPQ) 3 minutes
Calculating COPQ 2 minutes
Pareto Analysis (80-20 rule) 2 minutes
Basic Six Sigma Metrics 4 minutes
Key Takeaways 1 minute

2 assignments Total 82 minutes

Quiz on Six Sigma Fundamentals & Performance Metrics 55 minutes
Assessment for Six Sigma Fundamentals & Performance Metrics 27 minutes

This module focuses on selecting the right Lean Six Sigma projects and applying core Lean principles for measurable business impact. Learn how to build effective project charters, define scope, goals, KPIs, and financial benefits, and evaluate project success. Explore Lean methodology, the 3Ms, waste reduction using TIMWOODS and DOWNTIME, and 5S practices to create efficient, value-driven Lean enterprises.

What's included

29 videos3 assignments

29 videos Total 69 minutes

Learning Objectives 0 minutes
Selecting Lean Six Sigma Projects 2 minutes
Project Selection: Roadmap 2 minutes
Project Charter: Elements 3 minutes
Project Charter: Business Case 1 minute
Project Charter: Problem Statement 2 minutes
Project Charter: Goal Statement 1 minute
Project Charter: Scope 2 minutes
Project Charter: Key Milestones 2 minutes
Project Charter: Team Selection 1 minute
Expected Financial Benefits 3 minutes
Developing Project Metrics 2 minutes
Key Performance Indicator (KPI) 3 minutes
Financial Benefits and Evaluation Capture 4 minutes
Key Takeaways 1 minute
Learning Objectives 1 minute
Lean 2 minutes
Principles of Lean 2 minutes
Lean Methodology 4 minutes
Lean and Six Sigma 2 minutes
3Ms of Lean 5 minutes
Categories of Waste: TIMWOODS 5 minutes
Category of Waste: DOWNTIME 3 minutes
5S 3 minutes
Steps in 5S: Part One 3 minutes
Steps in 5S: Part Two 3 minutes
Key Takeaways 1 minute
Case Study: Define Phase 3 minutes
Define Phase Solutions 3 minutes

3 assignments Total 130 minutes

Quiz on Selecting Lean Six Sigma Projects 15 minutes
Quiz on The Lean Enterprise 55 minutes
Assessment for Project Selection and Lean Principles 60 minutes

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Instructor

Priyanka Mehta

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Frequently asked questions

Beginners, business professionals, managers, and teams seeking foundational Six Sigma and Lean skills.

Define Six Sigma improvement projects, select high-impact initiatives, build project charters, and apply Lean principles to drive measurable business results.

Six Sigma fundamentals, Define phase, problem identification, VoC, CTQ, COPQ, project charters, Lean principles, waste reduction, KPIs, and financial benefits.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.