This comprehensive Generative AI in Sales and Marketing course equips you with the skills to create, implement, and scale AI-driven strategies for modern business growth. Begin by mastering how GenAI transforms digital marketing—generate content for blogs, social media, emails, videos, and visualizations. Learn to personalize campaigns and analyze performance with AI-powered KPIs. Progress to advanced sales applications including forecasting, CRM optimization, churn prediction, and building persuasive pitches and marketing plans. Deepen your strategic toolkit with GenAI-based upsell, cross-sell, and lead generation techniques, while understanding the ethical considerations and emerging trends shaping the future.

Generative AI Course for Marketing, Sales, and Campaigns
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Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Create AI-generated content for blogs, emails, videos, and social media
Use GenAI for sales forecasting, CRM management, and churn prediction
Build effective cross-sell, upsell, and lead generation strategies
Apply ethical and strategic GenAI practices for scalable business impact
Skills you'll gain
Tools you'll learn
Details to know

Shareable certificate
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Assessments
17 assignments
Taught in English
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There are 3 modules in this course
Instructor

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