In this course, you will learn important language to describe how you shop, review what you’ve bought, and assist customers. Learning activities in this course will take place on Voxy, an engaging language learning platform that automatically adapts to your current level and your performance across reading, listening, speaking, grammar, and vocabulary skills so that every lesson is optimized for rapid improvement.
Low Intermediate English: Shopping & Customer Service
Grow your skills with Coursera Plus for $239/year (usually $399). Save now.
Low Intermediate English: Shopping & Customer Service
This course is part of English Language Skills A2-B1 CEFR: Low-Intermediate Specialization
Instructors: Rebecca Payne-Passmore
2,811 already enrolled
Included with
Gain insight into a topic and learn the fundamentals.
21 reviews
2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Describe your overall shopping behaviors and preferences.
Share opinions on products, services, and places.
Understand a variety of customer service interactions.
Respond to customer inquiries and complaints.
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
22 assignments
Taught in English
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is part of the English Language Skills A2-B1 CEFR: Low-Intermediate Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
There are 6 modules in this course
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructors
Instructor ratings
(6 ratings)Offered by
Explore more from Learning English
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Learner reviews
- 5 stars
85.71%
- 4 stars
0%
- 3 stars
0%
- 2 stars
0%
- 1 star
14.28%
Showing 3 of 21
AA
Reviewed on Apr 9, 2023
An excellent Course to learn important language for almost all kind of Shopping and to deal with various customer service issues!
Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy