Managing Employee Performance

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Managing Employee Performance

Instructors: Catherine Mattice

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1 module

Gain insight into a topic and learn the fundamentals.

61 reviews

Beginner level

Recommended experience

5 hours to complete

Flexible schedule

Learn at your own pace

1 module

Gain insight into a topic and learn the fundamentals.

61 reviews

Beginner level

Recommended experience

5 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Analyze and explain the performance management process and its components.
Formulate clear performance expectations with team members.
Develop and negotiate performance and growth goals with team members collaboratively.
Integrate company core values and organizational goals into performance conversations effectively.

Skills you'll gain

Details to know

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Assessments

6 assignments¹

AI Graded see disclaimer

Taught in English

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There is 1 module in this course

In today’s fast-paced workplace, effective performance management is a critical capability for leaders at every level. This course provides managers and supervisors with practical strategies to set clear expectations, establish performance metrics, deliver constructive feedback, and conduct evaluations that drive growth and accountability.

The program covers goal setting, coaching techniques, and methods for fostering a collaborative environment that supports employee engagement and development. Learners will also explore approaches for addressing performance challenges and improving team productivity and job satisfaction. Designed for new and emerging team leaders, supervisors, and managers—especially those without prior formal training—this course also serves as a valuable refresher for experienced professionals seeking to strengthen their management skills. By the end, you will be equipped to implement performance management practices that build stronger teams and enhance organizational success.

This course focuses on the principles and techniques of managing employee performance. Learners will master how to set clear performance expectations, provide regular feedback, and conduct performance evaluations. The course covers topics such as goal setting, performance metrics, and creating a collaborative environment that fosters employee growth and development. Learners will also gain insights into effective performance management techniques and strategies to address performance-related issues.

What's included

24 videos5 readings6 assignments

24 videos Total 64 minutes

Introduction to the Course and Instructor 2 minutes
Performance Management Throughout the Employee Life Cycle 5 minutes
The Performance Management Process 6 minutes
When You Don’t Take Advantage of Performance Management 4 minutes
Collaborative Performance Management 2 minutes
Collaboratively Setting Goals with Your Employees 3 minutes
The Importance of Weekly One-On-One Meetings 2 minutes
Incorporating Company Core Values 2 minutes
Relating Employee Goals to Organizational Goals 2 minutes
The Principles of Collaborative Language 2 minutes
Techniques for Giving Feedback 4 minutes
How to Take Advantage of Getting Feedback 4 minutes
Strategies to Incorporate Employee Rewards & Recognition 1 minute
General Best Practices 3 minutes
Prepare For an Annual Performance Conversation All Year Long 4 minutes
Preparing or a Formal Performance Conversation 2 minutes
What to do During a Formal Performance Conversation 5 minutes
When and Where to Have Performance Conversations 1 minute
Steps to Take After a Formal Performance Conversation 1 minute
Five Steps For Successful Coaching Conversations 3 minutes
Six Skills to Build Before you Begin Coaching Employees 2 minutes
Tips For Identifying and Coaching a High Performing Employee 2 minutes
Tips For Coaching an Employee With Declining Performance or Behavior 3 minutes
A Simple Script For Overcoming Employee Objections or Justification of Behavior 2 minutes

5 readings Total 45 minutes

Welcome to the Course: Course Overview 5 minutes
Additional Reading 10 minutes
Additional Reading 10 minutes
Additional Reading 10 minutes
Conclusion 10 minutes

6 assignments Total 190 minutes

Final Assessment 40 minutes
Performance management 30 minutes
Collaborating on performance expectations 30 minutes
Giving and receiving regular feedback 30 minutes
Constructive and positive performance conversations 30 minutes
Coaching as a performance and behavior management tool 30 minutes

Instructors

Instructor ratings

(29 ratings)

Catherine Mattice

Starweaver

2 Courses 17,088 learners

Offered by

Starweaver

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Reviewed on Aug 12, 2024

Straight to the point and very easy concept to understand to in turn implement.

Reviewed on Oct 25, 2024

A lot of good information here! Would love to see one about retail itself

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