The third course in the Salesforce Sales Operations Professional Certificate, Opportunity Management in Salesforce, is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, and how to use tools in Salesforce to manage opportunities and close sales deals in a real world business setting.


Opportunity Management in Salesforce
Grow your skills with Coursera Plus for $239/year (usually $399). Save now.


Opportunity Management in Salesforce
This course is part of Salesforce Sales Operations Professional Certificate



Instructors: Trailhead
17,672 already enrolled
Included with
245 reviews
Recommended experience
What you'll learn
Describe what sales activities an account executive is typically responsible for and how a sales operations specialist would support them.
Demonstrate an in-depth knowledge of how sales teams progress opportunities through the sales pipeline and close deals in Salesforce.
Demonstrate proficiency using Salesforce Sales Cloud Lightning by managing accounts, opportunities, products, quotes, and contracts.
Skills you'll gain
Tools you'll learn
Details to know

Add to your LinkedIn profile
12 assignments
See how employees at top companies are mastering in-demand skills

Build your Business Essentials expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Salesforce

There are 4 modules in this course
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Explore more from Business Essentials

Salesforce

Salesforce
Status: Popular This WeekSalesforce
Why people choose Coursera for their career

Felipe M.

Jennifer J.

Larry W.

Chaitanya A.
Learner reviews
- 5 stars
76.32%
- 4 stars
18.77%
- 3 stars
2.85%
- 2 stars
0.81%
- 1 star
1.22%
Showing 3 of 245
Reviewed on Dec 28, 2022
Was very helpful in showing me how to build contracts and certain objects that an AE would need. Trialhead had some interesting issues when trying to do the challenges though.
Reviewed on Sep 20, 2021
This was an amazing course with detailed tutorials and highly recommended
Reviewed on Jun 20, 2023
Exceptionally good training. Very much hands-on practical sessions. It was worth it

Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy




